What is Keap?
Keap is an all-in-one CRM and sales & marketing automation platform designed to grow your business. House all your client activity and communications in one place. Keap helps you create growth, profit and freedom with software that automates your entire business — from email follow-up to team task management. Plus, you get implementation services and expert strategy consulting to get you going from day one.
Company Details
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Keap Ratings
Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Keap?
Pros
- Trustworthy
- Friendly Negotiation
- Reliable
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Marketing Master Data Management
Customer Journey Modelling
Multivariant Testing
Email Marketing Automation
SMS Marketing
Marketing Asset Management
Mobile Marketing Management
Marketing Project Management
Social Media Marketing Management
Marketing Analytics
Vendor Capability Ratings
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Quality of Features
Vendor Support
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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Keap Reviews
Natalia E.
- Role: C-Level
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Mar 2024
Keap is a very straightforward CRM platform to use
Likeliness to Recommend
What differentiates Keap from other similar products?
Keap offers a complete solution for those who wants to take marketing to the next level
What is your favorite aspect of this product?
How easy is to automate emails and understand data
What do you dislike most about this product?
email deliverability restrictions to the corporate domains
What recommendations would you give to someone considering this product?
Have a high level of understanding about CRM's, attention to the details and creativity
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Aug 2023
I can't imagine what my business without keep
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
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Aaron M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Keap has been very useful
Likeliness to Recommend
What differentiates Keap from other similar products?
This program is one of the best tools that we can put to the test and implement it in the business management operation, since this program will be in charge of executing in the marketing area, Keap has been very useful to automate each of the procedures on my platforms on the web in my system, one of the wonders of this program will be the great handling it has to carry each of our contacts and find the best and most powerful clients for the benefit of the company, with Keap' s support will be the multiple messages that are sent through the company's emails automatically for the presentation of our content.
What is your favorite aspect of this product?
With the help of this program I have even had the possibility of using it with an appointment scheduler with each of my clients, this has given them a better order when interacting with all our contacts, Keap is a program that allows me to have creations and sending email marketing campaigns, as well as automating the sales process by tracking potential customers and assigning tasks, that is, thanks to the help of this program, there has been a massive growth in the management of sales of my company, since this program guides my clientele to achieve a commercial connection.
What do you dislike most about this product?
The truth is that I do not recommend this program for those companies that have been in the market for a very short time, since this company is designed for companies that have a greater demand from their clients, the program does not generate the same results for small companies, it is much better for managing companies with more number of businesses and trajectory in their market.
What recommendations would you give to someone considering this product?
I have always mentioned that this program is the most assertive solution to have an automation of each one of the marketing parameters of my company, since Keap is a program that responds perfectly to the demand of my work and to the management of my contacts in each one of the steps that lead them to finalize sales on the web, this program is totally recommended for its functionality.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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