What is Helcim?
Helcim provides Canadian & American businesses an opportunity to accept credit card payments at affordable & transparent rates. A wide range of online, ecommerce, cloud-based, mobile & retail payment platforms allows Helcim to offer a total payments solution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
7
Since last award
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Helcim?
Pros
- Trustworthy
- Fair
- Friendly Negotiation
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credit Card Processing
Security
POS Integration
POS Verification
Customer Support
Digital Wallet Integration
Mobile Payments
Recurring Payments
Reporting Analytics
E-Commerce Integration
Multi Currency
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Business Value Created
Vendor Support
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Helcim Reviews
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
Great experience so far
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Yara G.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Payment Processing Made Easy With Helcim
Likeliness to Recommend
What differentiates Helcim from other similar products?
What makes Helcim great are the affordable transfer rates. Not many competitors can match this.
What is your favorite aspect of this product?
I like that Helcim is secure which ideal for money transfer
What do you dislike most about this product?
Nothing really as all has worked well.
What recommendations would you give to someone considering this product?
Since Helcim has been great and offers fast and affordable payment processing, I recommend it to other businesses.
Pros
- Helps Innovate
- Effective Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Baisen W.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jul 2022
Good product and low cost. But missing features.
Likeliness to Recommend
What differentiates Helcim from other similar products?
Cost is lower
What is your favorite aspect of this product?
Integration APIS
What do you dislike most about this product?
Security features are not completed
What recommendations would you give to someone considering this product?
If you want to lower your cost at start, Helcim is good enough.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Fair
Cons
- Security Frustrates
- Vendor Friendly Policies
- Less Transparent
Please tell us why you think this review should be flagged.
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