BlackBerry Enterprise Mobility Management Logo
BlackBerry Enterprise Mobility Management Logo
BlackBerry Limited

BlackBerry Enterprise Mobility Management

Composite Score
5.5 /10
CX Score
4.2 /10
Category
BlackBerry Enterprise Mobility Management
5.5 /10

What is BlackBerry Enterprise Mobility Management?

Unparalleled security, scalability and lowest total cost of ownership enable breakthrough mobile possibilities.

Company Details


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Awards & Recognition

BlackBerry Enterprise Mobility Management won the following awards in the Enterprise Mobile Management category

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BlackBerry Enterprise Mobility Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BlackBerry Enterprise Mobility Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

1
Since last award

47 Plan to Renew

53
Since last award

31 Satisfaction of Cost Relative to Value

51
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+37 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BlackBerry Enterprise Mobility Management?

13% Negative
13% Neutral
74% Positive

Pros

  • Acts with Integrity
  • Security Protects
  • Reliable
  • Trustworthy

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Inspiring

Feature Ratings

Average 82

Application Management

92

User Privacy

91

Content Management

89

Reporting

88

Expense Management

81

Mobile Productivity

78

Single Pane of Glass

75

Mobile Device Management

75

Location Services

70

Vendor Capability Ratings

Average 62

Quality of Features

87

Business Value Created

86

Vendor Support

85

Breadth of Features

77

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

73

Ease of Implementation

65

Availability and Quality of Training

37

Ease of Data Integration

32

Ease of Customization

32

Ease of IT Administration

30

BlackBerry Enterprise Mobility Management Reviews

Chetan S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Mother of MDM but needs re-branding.

Likeliness to Recommend

8 /10

What differentiates BlackBerry Enterprise Mobility Management from other similar products?

The support is fantastic and their products after acquiring Good Dynamics are good and secure.

What is your favorite aspect of this product?

Good Dynamics components and the container solution.

What do you dislike most about this product?

The background Apache setup is highly complex.

What recommendations would you give to someone considering this product?

They are little expensive but their support is fantastic and they offer a highly secure solution.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Cons

  • Charges for Enhancements
  • Inhibits Innovation
  • Commodity Features