BigCommerce Logo Award Winner Product Badge
BigCommerce Logo Award Winner Product Badge
BigCommerce Pty. Ltd

BigCommerce

8.4 /10
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In Partnership With SelectHub

Claim Software
Category
BigCommerce
8.4 /10

What is BigCommerce?

BigCommerce is an advanced, reliable platform designed to grow revenue and optimize operations. Customize your site, manage shipping and payments, and list your products on Amazon, eBay, and Facebook with the BigCommerce platform.

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Awards & Recognition

BigCommerce won the following awards in the B2C eCommerce category

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BigCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigCommerce.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigCommerce?

2% Negative
12% Neutral
86% Positive

Pros

  • Respectful
  • Reliable
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 78

Order Portal

84

Payment Processing

82

Content Localization

79

Order Management

79

Catalog Management

79

Content Management

78

Reporting and Analytics

78

Retargeting Capabilities

77

Microsite Management

75

Predictive Recommendations

73

Integrated Search

71

Vendor Capability Ratings

Average 79

Ease of Implementation

81

Business Value Created

81

Usability and Intuitiveness

80

Quality of Features

79

Vendor Support

79

Ease of Data Integration

79

Ease of IT Administration

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Availability and Quality of Training

74

BigCommerce Reviews

Vishal G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Great product!

Likeliness to Recommend

9 /10

What differentiates BigCommerce from other similar products?

It offers more features than any other product in this space.

What is your favorite aspect of this product?

Great customer support

What do you dislike most about this product?

Nothing to be honest

What recommendations would you give to someone considering this product?

It's worth your money, go for it!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Sajin T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Ease of use

Likeliness to Recommend

9 /10

What differentiates BigCommerce from other similar products?

Scalability: Accommodates businesses of any size, capable of handling large volumes and extensive product catalogs. Built-in Features: Includes a wide range of features out-of-the-box, minimizing the need for third-party apps. Flexible Customization: Offers extensive customization options through its theme editor and custom scripts. Performance and Security: Ensures high performance and security with integrated SSL and PCI compliance. Multi-Channel Integration: Easily connects with various sales channels such as social media and online marketplaces.

What is your favorite aspect of this product?

Its extensive built-in features are a major highlight, offering a wealth of functionality right from the start. This means businesses can bypass the complexity of integrating multiple third-party apps for tasks like SEO, multi-channel selling, and advanced reporting. This integrated approach simplifies operations and allows businesses to concentrate on growth rather than juggling various tools.

What do you dislike most about this product?

It is complex for beginners

What recommendations would you give to someone considering this product?

Evaluate the needs and if big commerce aligns with your expectations, give it a try

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Niraj s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Amazing product

Likeliness to Recommend

9 /10

What differentiates BigCommerce from other similar products?

It comes with the built-in tools for marketing analytics, for sales channels and integrations, BigCommerce offers a complete solution for businesses of all sizes.

What is your favorite aspect of this product?

The favorite aspect is its flexibility and scalability.

What do you dislike most about this product?

One aspect i dislike about it is the complexity of its interface for new users.

What recommendations would you give to someone considering this product?

Only one thing "Just GO for it'

Pros

  • Reliable
  • Unique Features
  • Caring
  • Client Friendly Policies

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