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Emotional Footprint Awards 2024

Talent Acquisition Suites


SoftwareReviews names Zoho Recruit, Greenhouse Recruiting, SmartRecruiters Enterprise Hiring Platform, and JobDiva as Talent Acquisition Suites Emotional Footprint Award Winners.


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Talent Acquisition Suites

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Zoho

Zoho Recruit

Zoho Recruit is a full-fledged online Recruiting Software and Applicant Tracking System which caters to Recruiting Firms, Staffing Agencies, Corporate HR and Recruitment Process Outsourcing (RPO). Manage resumes, candidates, clients and client contacts all from a single place.

8.7

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

93

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
45Reviews

JobDiva

JobDiva

Integrating with your job board subscriptions and vendor management systems, JobDiva is the ultimate solution that streamlines all your recruitment and staffing needs.

8.5

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 98% Positive
Badge Winner
21Reviews

SmartRecruiters

SmartRecruiters Enterprise Hiring Platform

The SmartRecruiters Hiring Platform combines the best elements of consumer grade experience and enterprise grade technology. This unique combination is why leading enterprises use SmartRecruiters to solve their recruiting challenges & drive their businesses forward.

8.5

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

0% Negative 94% Positive
Badge Winner
29Reviews

Greenhouse Software Inc

Greenhouse Recruiting

Greenhouse offers the tools companies need to manage their entire hiring process. Greenhouse was built to align with how great recruiting organizations work, and includes industry best practices for hiring talent.

8.4

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
33Reviews

Other Evaluated Vendors


Bullhorn, Inc.

Bullhorn ATS & CRM

A modern recruiting system that enables staffing agencies to increase sales, streamline operations, and differentiate themselves from the competition. Make better decisions, improve sales and recruiter productivity, and manage the entire recruitment and applicant management process from a single, easy-to-use interface.

8.0

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 89% Positive
42Reviews

Workday, Inc.

Workday Talent Management

Grow the talent that grows your business. With HR talent management software from Workday, you can invest in your talent from day one, align teams to key objectives, and develop tomorrow’s leaders.

7.8

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

1% Negative 93% Positive
18Reviews

Lever

LeverTRM

Lever’s cloud-based Talent Relationship Management platform transforms sourcing, recruiting, and hiring for companies of all sizes and needs. LeverTRM is the only solution with ATS and CRM functionality in one platform, allowing recruiters and hiring managers to focus on building relationships so candidates can find the best fit.

7.7

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 85% Positive
36Reviews

Jobvite Inc

Jobvite Evolve Talent Acquisition Suite

Transform your recruiting outcomes with a comprehensive solution to attract, engage, hire, onboard, and promote the talent your business needs to succeed. With a marketing-first approach, Jobvite leverages award-winning methodology to serve organizations of all sizes.

7.2

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

3% Negative 84% Positive
22Reviews

Oracle

Oracle Talent Management

Successful organizations cultivate and retain top talent. Oracle Talent Management Cloud gives you the tools to master every stage of the talent lifecycle, from acquiring the right people to nurturing their growth and development and managing their succession.

7.2

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

6% Negative 84% Positive
18Reviews

iCIMS

iCIMS Talent Cloud

iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.

6.5

CX Score

CX
Score

+62

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

11% Negative 73% Positive
61Reviews

For the full list of vendors in this space, click here.

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