Emotional Footprint Awards 2024
Supply Chain Management
SoftwareReviews names SAP Supply Chain Management, Coupa Supply Chain Design & Planning, DELMIA Quintiq Supply Chain Planning, and Blue Yonder Luminate Planning as Supply Chain Management Emotional Footprint Award Winners.
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Supply Chain Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
SAP
SAP Supply Chain Management
Accelerate and optimize your end-to-end procure-to-pay process. Supply chain management products from SAP can enable you to integrate processes and enforce contract compliance for both supply-side and supplier-side requirements – throughout the extended supply chain as well as distribution.
8.2
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Coupa Software
Coupa Supply Chain Design & Planning
Coupa gives you the flexibility to work with any supplier you want, any way you want.
7.8
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Blue Yonder
Blue Yonder Luminate Planning
Supply chains are facing a new era of uncertainty. To ensure that your products get to the people who need them, Luminate® Planning leverages a powerful digital twin foundation to intelligently predict potential problems and opportunities, offer machine learning-based recommendations for action, and pivot production, inventory, and labor plans to minimize risk and deliver with confidence.
7.8
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Dassault Systemes
DELMIA Quintiq Supply Chain Planning
Only Quintiq is designed to give you the level of control and insight needed to transform supply chain planning from a cost center to a revenue generator. When you plan and optimize your supply chain with Quintiq, you can master everything from big-picture strategic planning to the smallest detail on the shopfloor at the moment of execution in one integrated platform.
7.7
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Other Evaluated Vendors
Korber
Körber
From the warehouse to the storefront, from the desktop to the driver’s cab, achieve new levels of supply chain responsiveness, performance and profitability.
7.7
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Arkieva
Arkieva
One of the most critical tasks for any manufacturing organization is balancing assets (e.g., capacity, materials, people) with demand. Planners must determine how best to meet the demand given (1) available assets, (2) the production and distribution network, and (3) business policies.
7.5
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Dynamics 365 ERP
Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.
7.5
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Oracle
Oracle Supply Chain Management
Cloud computing is changing the way manufacturing and supply chain organizations consume and use IT services—providing timely solutions to address today’s business challenges.
7.4
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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