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Emotional Footprint Awards 2024

On-Site Event Management


SoftwareReviews names Airmeet, Whova, and BigMarker as On-Site Event Management Emotional Footprint Award Winners.


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On-Site Event Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Airmeet

Airmeet

Airmeet is a virtual events platform that allows you to host highly customizable AI powered virtual and hybrid events that can drive meaningful interactions and measurable outcomes with immersive virtual experiences. The platform empowers event organizers, marketers, and recruiters to create experiences that go beyond the ordinary, blending seamless technology with human interaction.

9.0

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

1% Negative 92% Positive
Badge Winner
47Reviews

BigMarker.com LLC

BigMarker

BigMarker's full-featured webinar hosting services enable you to host webinars and online events, from a web browser, without requiring your attendees to download software or plugins. BigMarker's leading live video platform is the perfect way to create an aspirational virtual event. Design every aspect of the live experience from how panel discussions look, to Interactive Q&A sessions, to call to actions.

8.7

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
25Reviews

Whova Inc

Whova

Whova is an all-in-one event management solution that makes events modern and trendy, attracts and engages attendees effectively, and helps event organizers save time when managing event logistics. Whova’s platform consists of an award-winning event app, easy online registration, powerful event marketing, and time-saving event management tools.

8.6

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
33Reviews

Other Evaluated Vendors


vFairs LLC

vFairs

vFairs is an end-to-end event management platform that helps event planners and professionals to plan, build, promote, and execute events of any kind. This all-in-one platform provides event planners with a complete set of solutions like event registration, ticketing, custom event sites, branded mobile apps, lead capture apps, virtual events, webinars, badge printing, and check-in apps. It also provides AI-powered content & email marketing software to promote events, analytics to understand performance, and planning tools like budgeting, accommodation management, and abstract management.

8.2

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 96% Positive
27Reviews

Cvent Inc.

Cvent Attendee Hub

Spark engagement with a virtual event platform. Connect with your virtual event attendees. Boost their interaction with you, sponsors, exhibitors, and each other.

8.2

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

5% Negative 82% Positive
129Reviews

Swoogo

Swoogo

Your virtual event needs somewhere to hang out, and there's a party at our place. From registration to day-of-event pages, streaming to engagement, The Swoogo platform is a perfect home for your virtual events.

8.1

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 87% Positive
24Reviews

Swapcard

Swapcard

Connect with a broader audience, broadcast quality streaming videos and engage everyone, online or onsite.

8.1

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 93% Positive
16Reviews

Cisco Systems

Webex Events

(Previously Socio) Webex Events provides everything you need to elevate the event experience, whether your audience joins in-person or virtually. Webex Events is an end-to-end platform for streaming, engagement, sponsorship and networking. Webex Events blends flexibility with ease of use so organizers can host engaging events that support their goals, no matter the type of event or organization.

7.6

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

1% Negative 94% Positive
11Reviews

RingCentral, Inc

RingCentral Events

RingCentral Events (formerly Hopin Events) is the first all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

7.0

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

4% Negative 84% Positive
22Reviews

Pheedloop

PheedLoop

PheedLoop is a true end-to-end on-site, virtual and hybrid event management and engagement platform. PheedLoop supports everything from native streaming, virtual exhibit halls, badge printing, registration, synced speaker/exhibitor portals, and instant mobile apps, to on-site check-in, floor plans, automated surveys, native video networking, and exhibitor/sponsor monetization systems. PheedLoop is the ultimate streamlined event management system and is used by events of all types and sizes up to tens of thousands of attendees. PheedLoop primarily serves corporate, association, academic, and government clients including Shopify, IBM, and the Government of Canada.

6.5

CX Score

CX
Score

+65

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

14% Negative 79% Positive
21Reviews

InEvent, Inc.

InEvent

Go beyond the traditional video conferencing experience and deliver an engaging and human experience with the InEvent Virtual Lobby. Tools and data are integrated on a single platform, including drag and drop landing pages, email builder, online registration, meeting scheduling, QR Codes, badge printing, financial reports and integrations to deliver personalized experiences for your customers. InEvent software is drag and drop, no code required, white label platform by design. Training, summits and conferences benefit from the all in one event management solution.

6.2

CX Score

CX
Score

+65

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

12% Negative 77% Positive
15Reviews

For the full list of vendors in this space, click here.

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