Emotional Footprint Awards 2024
Low-Code Development Tools
SoftwareReviews names Salesforce Platform, Microsoft Power Apps, and Zoho Creator as Low-Code Development Tools Emotional Footprint Award Winners.
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Low-Code Development Tools
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Salesforce.com Inc
Salesforce Platform
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
8.9
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Power Apps
Use Power Automate, a powerful, built-in workflow engine. Quickly automate your workflows, enable business logic to simplify app building, and model your processes across connected data sources and services.
8.8
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Zoho
Zoho Creator
Zoho Creator is a low-code application development platform that enables users to build powerful and custom applications for their business needs. A user with any level of technical expertise can create functional applications owing to the platform's intuitive interface and short learning curve. Be it a simple task manager or a complex ERP system, you can build any type of tailor-made solutions 10X faster than traditional methods.
8.6
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Other Evaluated Vendors
VMware, Inc.
Spring Boot
Spring Boot makes it easy to create stand-alone, production-grade Spring based Applications that you can "just run". From configuration to security, web apps to big data—whatever the infrastructure needs of your application may be, there is a Spring Project to help you build it. Start small and use just what you need—Spring is modular by design.
8.3
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
OutSystems, Inc.
OutSystems
OutSystems is the most complete full-stack application development platform. Using high-productivity, connected, and AI-assisted tools, developers can build and deploy a full range of applications — from consumer apps to critical business systems — fast, right, and for the future.
8.1
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Appian
Appian
Automate complex workflows at the speed of low-code. Appian provides a low-code automation platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.
8.0
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Caspio
Caspio
Caspio is an all-in-one platform provides everything you need to build sophisticated cloud applications — all packaged in a simple monthly subscription that automatically scales as your needs grow. Whether you want to improve internal workflows, build a customer-facing portal or launch an entirely new service, Caspio provides feature-rich application development tools for any industry or use case.
7.8
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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