Salesforce Platform Logo Award Winner Product Badge
Salesforce Platform Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Platform

8.8 /10
Category
Salesforce Platform
8.8 /10

What is Salesforce Platform?

The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.

Company Details


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Awards & Recognition

Salesforce Platform won the following awards in the Low-Code Development Tools category

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Salesforce Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Platform.

91 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Platform?

1% Negative
2% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 82

Application Security

88

Collaboration

87

Cloud Deployment

85

Role-Based Access Management

84

Cross-Platform Deployment

84

Audit Trail

84

Import and Export Capabilities

83

End to End Lifecycle Management

83

Application Inventory and Dashboard

83

Data and Entity Mapping

83

Backend Coding and Scripting

82

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Customization

86

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

84

Ease of IT Administration

83

Quality of Features

82

Breadth of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Ease of Implementation

79

Salesforce Platform Reviews

Gilberto L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Efficient tool for business clients.

Likeliness to Recommend

9 /10

What differentiates Salesforce Platform from other similar products?

What sets Salesforce Platform apart from other similar platforms is its comprehensive approach to customer management, which goes beyond simple CRM to offer a complete solution for managing all customer interactions, from acquisition to loyalty. Salesforce Platform is also scalable, allowing companies to adapt the platform to their specific needs as they grow.

What is your favorite aspect of this product?

What we like most about Salesforce Platform is its flexibility and its ability to adapt to the unique needs of each company. In addition, its solid reputation in the market and its continuous development of new functionalities make it an indispensable tool for any business looking to grow and prosper in the digital world. Its focus on customer management and process optimization make it an excellent option for companies of all sizes and sectors.

What do you dislike most about this product?

There is nothing I don't like about this platform, I think everything it offers is excellent. Its intuitive interface and its wide range of integrations with other business tools make it a very attractive option for companies of all sizes.

What recommendations would you give to someone considering this product?

I recommend this platform for its ability to centralize all customer information in one place, facilitating data-driven decision making. Additionally, its focus on customization and process automation allows businesses to improve the efficiency of their operations and customer satisfaction.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Abhishek Sasha T.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Salesforce- Really force your hand to learn

Likeliness to Recommend

10 /10

What differentiates Salesforce Platform from other similar products?

It is more detailed software where you can learn easily

What is your favorite aspect of this product?

I love the presentation of the dashboard

What do you dislike most about this product?

There is nothing which I dislike about the salesforce

What recommendations would you give to someone considering this product?

It is really good to use this software for better understanding

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hugo Q.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Efficient sales management

Likeliness to Recommend

9 /10

What differentiates Salesforce Platform from other similar products?

Where Salesforce Platform Shines, when personalization matters we expanded our targeted marketing capabilities by incorporating customer lists to enable segmentation based on historical data hung from a record, which has helped us gain more referrals with higher conversion rates and maintain authentic relationships supercharging all we do across both of the brands.

What is your favorite aspect of this product?

My favorite are that it makes us stop making decisions on the go while we have real time data at our salesperson's fingertips, finally put in one single program; and from my perspective, nothing matters more than strong decision making and strategic planning. In the end, I like Salesforce Platform. Once I got past the learning curve, it was pretty intuitive and the support has been awesome.

What do you dislike most about this product?

Smaller companies can be agitated by the price of licensing, and getting hit with additional fees for certain add-ons and services can send your budget through a loop.

What recommendations would you give to someone considering this product?

Best for customization and power Salesforce may not be the right choice if you need a simpler system. The mix of these pros and cons has put Salesforce Platform key in our stack allowing us to be more efficient in delivering value for what we are here at Woovio.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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