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Emotional Footprint Awards 2024

Education Learning Management


SoftwareReviews names Google Classroom, Canvas, Moodle, and Sakai as Education Learning Management Emotional Footprint Award Winners.


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Education Learning Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Google

Google Classroom

Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect – inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.

8.9

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

2% Negative 90% Positive
Badge Winner
70Reviews

Instructure

Canvas

Canvas is the 21st Century LMS. Adaptable. Reliable. Customizable. Easy to use. Mobile. Time-saving. And, perhaps most importantly, it gets used. That’s because it’s designed to get out of your way, to let you do your thing. Every last feature, every last interface is crafted to save you time and effort and to make teaching and learning easier.

8.5

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

6% Negative 85% Positive
Badge Winner
231Reviews

Moodle Pty Ltd

Moodle

Moodle is an open source, feature-rich, secure, and scalable learning management system that integrates seamlessly with other platforms and can be customized for any teaching or training method you choose. With fresh and intuitive interfaces, Moodle has solutions suitable for K-12, higher education, vocational training, corporates, and all types of enterprise learning. You can get support from our community forums, access Moodle's certified integrations, and explore over 2000 open source plugins. Or, for expert advice and end-to-end support and service, get in touch with one of the Moodle Certified Partners and Service Providers in our global network.

8.4

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

4% Negative 85% Positive
Badge Winner
223Reviews

Apereo

Sakai

Sakai provides a flexible and feature-rich environment for teaching, learning, research and other collaboration. As an open source software suite developed by its adopter community, the Sakai continually evolves in step with the needs of the students, faculty members and organizations it serves. Colleges, universities, governments and other organizations deploy Sakai’s rich toolset to expand the possibilities for technology-enabled learning across many facets of the educational experience.

8.3

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

3% Negative 84% Positive
Badge Winner
373Reviews

Other Evaluated Vendors


Anthology Inc.

Blackboard Learn

Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.

7.8

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

8% Negative 80% Positive
326Reviews

D2L

D2L Brightspace

D2L is the software leader that makes the learning experience better. The company's cloud-based platform - Brightspace - is not a common one-size-fits-all learning management system (LMS). It's easier to use, more flexible, and smart. With Brightspace, you can personalize the experience for every learner to deliver real results.

7.6

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

3% Negative 82% Positive
66Reviews

PowerSchool Group LLC

Schoology Learning

Schoology Learning is the leader in K-12 teaching and learning technology—designed to help schools and districts improve student performance while enabling equity and access for every student, at home, at school, or anywhere in between.

7.6

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

5% Negative 83% Positive
116Reviews

Blackbaud, Inc

Blackbaud Learn

Leap ahead in educational technology with Blackbaud Learning Management System™ (formerly onCampus®). Give teachers the tools to quickly submit attendance and post homework assignments from their phones; coaches the ability to add announcements and enter game highlights; and advisors a forum to communicate. The benefits include parents engaging with all phases of their child’s education and faculty members spending more time on learning outcomes.

7.0

CX Score

CX
Score

+75

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

6% Negative 81% Positive
44Reviews

Jenzabar, Inc.

Jenzabar eLearning

With Jenzabar eLearning software, your instructors can offer more dynamic, engaging learning environments - and develop creative learning spaces that engross students. 

6.0

CX Score

CX
Score

+68

Net Emotional Footprint

Net Emotional
Footprint

69

Value Index

VALUE INDEX

10% Negative 78% Positive
35Reviews

For the full list of vendors in this space, click here.

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