Google Classroom Logo Award Winner Product Badge
Google Classroom Logo Award Winner Product Badge
Google

Google Classroom

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Google Classroom
8.7 /10

What is Google Classroom?

Classroom is a free service for schools, non-profit organisations and anyone with a personal Google account. Classroom makes it easy for learners and instructors to connect – inside and outside of schools. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate and stay organised. Classroom is designed to help teachers create, collect and mark assignments paperlessly, including time-saving features such as the ability to automatically make a copy of a Google document for each student. It also creates Drive folders for each assignment and for each student to help keep everyone organised.

Company Details


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Awards & Recognition

Google Classroom won the following awards in the Education Learning Management category

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Google Classroom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Classroom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Classroom?

5% Negative
5% Neutral
90% Positive

Pros

  • Security Protects
  • Respectful
  • Reliable
  • Efficient Service

Feature Ratings

Average 82

Online Learning

84

Classroom Management

84

Content Creation

83

Assessments and Quizzes

82

Content Management

81

Gradebook

80

Course Management

80

Instructor Led Training

79

Analytics and Reporting

79

Student Collaboration

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Quality of Features

82

Business Value Created

81

Breadth of Features

81

Usability and Intuitiveness

81

Availability and Quality of Training

81

Vendor Support

80

Ease of Data Integration

80

Ease of Customization

79

Product Strategy and Rate of Improvement

78

Ease of IT Administration

77

Google Classroom Reviews

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2025

Google Classroom - the heart of our classroom mgmt

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Serene C.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

A fantastic product for students and tutors!

Likeliness to Recommend

9 /10

What differentiates Google Classroom from other similar products?

It provides a clean, easy-to-use, friendly interface. It is intuitive for students to feel comfortable while learning or submitting their assignments.

What is your favorite aspect of this product?

I love the assignments tab and the reminder feature. It does make me feel like I'm in a real-time classroom. Fantastic.

What do you dislike most about this product?

I dislike that I have to use a third-party app for live video learning, which is quite absurd.

What recommendations would you give to someone considering this product?

It's the best out there when it comes to connecting with your students if you're a tutor. It allows you room to send notes, assignments and schedule classes.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

Gerald M.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Streamlined, efficient and blissful

Likeliness to Recommend

8 /10

What differentiates Google Classroom from other similar products?

Its automatic file syncing and storage, ease of creation of quizzes and assignments. Students can review and provide feedback on each other's work. offers multi-device support. No costs for storage, support and updates.

What is your favorite aspect of this product?

How it provides equal access to learning materials and opportunities for all students, regardless of their device or internet connectivity.

What do you dislike most about this product?

Technical glitches such as such as delayed loading and error messages which usually disrupt teaching flow and its limited integration with other tools.

What recommendations would you give to someone considering this product?

I would advise one to explore the platform, to understand its capabilities and to clearly explain the benefits and expectations of using google classroom to students and parents. I would also advise to join online communities and forums to connect with other educators and share best practices as well as to utilize Google's official support resources.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation

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