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Emotional Footprint Awards 2024

Analytical Data Store


SoftwareReviews names Google BigQuery, Snowflake, Amazon Redshift, and Oracle Exadata as Analytical Data Store Emotional Footprint Award Winners.


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Analytical Data Store

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Google

Google BigQuery

BigQuery is a fully managed, AI-ready data analytics platform that helps you maximize value from your data and is designed to be multi-engine, multi-format, and multi-cloud. Use BigQuery to manage all data types across clouds, structured and unstructured, with fine-grained access controls. BigQuery's serverless architecture lets you use SQL queries to analyze your data. You can store and analyze your data within BigQuery or use BigQuery to assess your data where it lives.

9.1

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

2% Negative 93% Positive
Badge Winner
75Reviews

Snowflake

Snowflake

Snowflake’s cloud data platform supports a multi-cloud strategy, including a cross-cloud approach to mix and match clouds as you see fit. Snowflake is available globally on AWS, Azure and Google Cloud Platform. With a common and interchangeable code base, Snowflake delivers advantages such as global data replication, which means you can move your data to any cloud in any region, without having to re-code your applications or learn new skills.

9.1

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 92% Positive
Badge Winner
87Reviews

Amazon

Amazon Redshift

Amazon Redshift is used to modernize data analytics workloads and deliver insights into businesses. With a fully managed, AI powered, massively parallel processing (MPP) architecture, Amazon Redshift drives business decision making quickly and cost effectively. Amazon Redshift uses SQL to analyze structured and semi-structured data across data warehouses, operational databases, and data lakes, using AWS-designed hardware and machine learning to deliver optimal performance at any scale.

9.0

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 93% Positive
Badge Winner
109Reviews

Oracle

Oracle Exadata

Oracle Exadata is an enterprise database platform that runs Oracle Database workloads of any scale and criticality with high performance, availability, and security. Exadata’s scale-out design employs unique optimizations that let transaction processing, analytics, artificial intelligence, and mixed workloads run faster and more efficiently. Consolidating diverse Oracle Database workloads on Exadata platforms in enterprise data centers, Oracle Cloud Infrastructure (OCI), and multicloud environments helps organizations increase operational efficiency, reduce IT administration, and lower costs.

8.5

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
30Reviews

Other Evaluated Vendors


SAS Institute Inc.

Base SAS

Base SAS Software delivers flexible, extensible 4GL and web-based interface for data access, transformation, and reporting. Based on an open, cross-platform architecture, Base SAS is hardware-agile and integrates into any computing infrastructure, enabling you to unify computing efforts and get a single view of your data. From small data issues to large complex data problems, programmers can read, format, analyze and report on data quickly, regardless of format.

8.2

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

2% Negative 93% Positive
29Reviews

SAP

SAP HANA Cloud

Harness the power of your data and accelerate trusted outcome-driven innovation by developing intelligent and live solutions for real-time decisions and actions on a single data copy. Support next-generation transactional and analytical processing with a broad set of advanced analytics – run securely across hybrid and multicloud environments.

7.9

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

3% Negative 90% Positive
41Reviews

Cloudera

Cloudera Data Platform

Cloudera Data Platform is a hybrid data platform designed for unmatched freedom to choose—any cloud, any analytics, any data. Cloudera delivers fast and easy data management and data analytics for data anywhere, with optimal performance, scalability, and security. Cloudera offers the highest performance and lowest cost platform for using data to drive better business outcomes.

7.9

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

4% Negative 90% Positive
47Reviews

Microsoft Corporation

Microsoft Azure Synapse Analytics

Azure Synapse is a limitless analytics service that brings together enterprise data warehousing and Big Data analytics. It gives you the freedom to query data on your terms, using either serverless or provisioned resources—at scale. Azure Synapse brings these two worlds together with a unified experience to ingest, prepare, manage, and serve data for immediate BI and machine learning needs.

7.8

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

3% Negative 86% Positive
62Reviews

OpenText Corporation

Vertica Analytics Platform

OpenText Vertica Data Platform is an analytical database that can tap into any data, at any scale, anywhere. It allows organizations to modernize their data warehouse, deploy their analytics in a hybrid-cloud environment, and democratize data and analytics. Vertica is designed for scalability and efficiency from the ground up, lowering organizations’ TCO and minimizing server requirements.

7.7

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

3% Negative 86% Positive
27Reviews

Cisco Systems

Splunk Cloud Platform

Splunk Cloud Platform, the Splunk platform capabilities delivered as a service, enables you to make confident decisions and take decisive action on insights from your data without needing to purchase, manage or deploy infrastructure. Splunk Cloud Platform transforms user productivity with streaming, search, analytics, visualization and mobile capabilities, changing the ways users work and interact with data to solve cloudscale problems.

7.6

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

2% Negative 89% Positive
17Reviews

Broadcom

VMWare Tanzu Greenplum

Tanzu Greenplum is a data warehouse, analytics and AI platform that allows you to unify all your data, transforming it into act. VMware Greenplum is a massively parallel processing (MPP) data platform for large-scale analytics and data warehousing, available on-premises and in the cloud.

7.4

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

5% Negative 88% Positive
11Reviews

Teradata

Teradata VantageCloud

Teradata Vantage is the cloud data analytics platform that unifies everything - data lakes, data warehouses, analytics, and new data sources and types. Leading the way with hybrid multi-cloud environments and priced for flexibility, Vantage delivers unlimited intelligence to build the future of your business. Vantage's enterprise-grade, multidimensional scalability lets you scale dimensions simultaneously to handle the massive data workloads of the future, today.

7.1

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

4% Negative 83% Positive
19Reviews

For the full list of vendors in this space, click here.

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