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Emotional Footprint Awards 2023

Visitor Management


SoftwareReviews names Proxyclick, ALICE Receptionist, EVA Check-in, and VisitUs Reception as Visitor Management Emotional Footprint Award Winners.


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Visitor Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Eptura

Proxyclick

Empower your employees, visitors, and contractors to return safely while staying compliant and respecting privacy globally.

8.9

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

0% Negative 99% Positive
Badge Winner
22Reviews

Theta Systems Ltd

EVA Check-in

EVA Check-in is a comprehensive workplace check-in solution that helps you look after your people. Get everything your visitors, contractors and staff need to check in their way - from QR code posters to reception kiosks and mobile apps. You can even set up geofences for automatic check-in.

8.4

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
14Reviews

VisitUs Reception

VisitUs Reception

Our Visitor Management system is super simple to use for both you and your customers alike. It frees you up to provide a warm and long-lasting experience or welcome, in times that might feel otherwise, while ensuring the safety of all involved.

8.3

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

2% Negative 93% Positive
Badge Winner
22Reviews

WinTech, LLC

ALICE Receptionist

ALICE Receptionist specializes in transforming your current office lobby management and visitor registration system with an easy to operate, virtual visitor receptionist.

8.3

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

2% Negative 95% Positive
Badge Winner
22Reviews

Other Evaluated Vendors


Envoy

Envoy Visitors

Welcome guests with the beautifully simple visitor management system that keeps your workplace safe and saves your team time.

8.2

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 89% Positive
24Reviews

Splan

Splan Visitor Management

Still using a manual log book to check in your visitors ? Consider the benefits of enhancing your guest check-in process with a fast, easy to use, paperless, safe and secure visitor experience.

8.1

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

0% Negative 90% Positive
12Reviews

Sign In Enterprise (formerly Traction Guest)

Sign In Enterprise

Sign In Enterprise (Formerly Traction Guest) provides organizations with a single place to secure, manage and govern an entire cycle of visitor operations. This makes welcoming applicants, contractors, partners, customers, vendors or investors as seamless as can be.

8.1

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

1% Negative 95% Positive
13Reviews

Teamgo

Teamgo

Welcome your visitors with a professional sign-in system that takes just moments to use. Teamgo supports your commitment to safety, security and the privacy of your visitors’ personal information while delivering exceptional arrival experiences.

8.0

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 91% Positive
12Reviews

iLobby

iLobby VisitorOS

iLobby makes it easy to account for every person moving through your building. It's easy for visitors, convenient for employees, and provides reporting and control for management. The all-in-one system keeps your people and your data safe.

8.0

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

0% Negative 88% Positive
17Reviews

MRI Software

MRI @Work

Get down to business with MRI @Work. Stay agile and competitive with open and connected property management and workplace solutions for commercial real estate owners, operators, and occupiers.

7.5

CX Score

CX
Score

+82

Net Emotional Footprint

Net Emotional
Footprint

78

Value Index

VALUE INDEX

1% Negative 83% Positive
19Reviews

Honeywell International Inc.

Honeywell Forge Visitor and Contractor

Impress visitors from arrival to departure with a visitor management app that’s simpler, more secure and helping you with your workplace compliance. Welcome visitors, manage deliveries, send emergency alerts and more with Honeywell Forge (Formerly Sine) Visitor and Contractor Management.

7.3

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

2% Negative 79% Positive
14Reviews

For the full list of vendors in this space, click here.

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