What is ALICE Receptionist?
ALICE Receptionist specializes in transforming your current office lobby management and visitor registration system with an easy to operate, virtual visitor receptionist.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
97 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ALICE Receptionist?
Pros
- Performance Enhancing
- Respectful
- Client Friendly Policies
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile
Badge Printing
Dashboards, Analytics and Reporting
API Integration
Electronic Signatures
Visitor Authentication and Monitoring
Real-Time Alerts and Notifications
Registration Management
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Ease of Data Integration
Business Value Created
Vendor Support
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
ALICE Receptionist Reviews
Philip A.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Apr 2024
This is a wonderful product!!!
Likeliness to Recommend
What differentiates ALICE Receptionist from other similar products?
I haven’t found a product quite like it which allows you to replace a receptionist with a device that essentially performs the same function, but more effectively.
What is your favorite aspect of this product?
it’s easy to use and flexible, with features, including the ability to allow visitors to choose their preferred language which aligns with our social goals.
What do you dislike most about this product?
The biggest issue with the product is not an issue with the actual product. It is with the monitors which sometimes breakdown and are expensive to repair/replace.
What recommendations would you give to someone considering this product?
I would highly recommend purchasing this product and integrating into the organization. But, as with all other change management projects, implementing Alice receptionist does require some change management efforts as well.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Julie H.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Apr 2024
Easy to use but a bit pricey
Likeliness to Recommend
What differentiates ALICE Receptionist from other similar products?
The features, the choice of language, the service
What is your favorite aspect of this product?
Easy to modify the directory at anytime
What do you dislike most about this product?
Sometimes it freezes we have to restart
What recommendations would you give to someone considering this product?
The service is very important and ALice they have an excellent service. For IT Securty is protect so no body have access to your server.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Kathleen C.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Fantastic product
Likeliness to Recommend
What differentiates ALICE Receptionist from other similar products?
The amount of features, ease of use, and outstanding customer support
What is your favorite aspect of this product?
The quick check in and badge system
What do you dislike most about this product?
I'd love to see more training videos
What recommendations would you give to someone considering this product?
Just buy it, you won't regret it
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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