Emotional Footprint Awards 2023
Talent Management
SoftwareReviews names BambooHR, isolved People Cloud, Ceridian Dayforce, UKG Pro, and Paylocity as Talent Management Emotional Footprint Award Winners.
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Talent Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
BambooHR
BambooHR
The online Human Resources Information System that makes time for the work meant to do. BambooHR guarantees your success when changing from spreadsheets to our HR software.
9.0
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
iSolved
isolved People Cloud
isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.
8.2
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Ceridian
Ceridian Dayforce
Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.
8.2
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Paylocity
Paylocity
Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.
8.0
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
UKG (Ultimate Kronos Group)
UKG Pro
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
7.9
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Other Evaluated Vendors
Cornerstone OnDemand
Cornerstone Talent Experience
Cornerstone OnDemand is a global leader in cloud-based human capital management software, from recruitment, onboarding, training and collaboration, to performance management, compensation, succession planning, people administration and analytics.
7.9
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Workday, Inc.
Workday Talent Management
Grow the talent that grows your business. With HR talent management software from Workday, you can invest in your talent from day one, align teams to key objectives, and develop tomorrow’s leaders.
7.6
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
SAP
SAP SuccessFactors Human Experience Management Suite
SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.
7.6
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Deltek
Deltek Talent Management
Deltek Talent Management handles every step of the HR lifecycle from recruiting, performance, development, and training to compensation. Available as one comprehensive package or à la carte to suit the current needs of your business, each solution works in sync with the others on an easy-to-use interface.
7.5
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Infor
Infor Talent Management
Infor Talent Management is a set of applications that supports strategic people initiatives, helping organizations to get the most from their talent.
7.4
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Oracle
Oracle Talent Management
Successful organizations cultivate and retain top talent. Oracle Talent Management Cloud gives you the tools to master every stage of the talent lifecycle, from acquiring the right people to nurturing their growth and development and managing their succession.
7.1
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
ADP
ADP Talent Management
A good talent management solution means being able to find, grow, align and keep your employees. ADP helps you develop your workers so both you and they grow together in the long run.
6.9
CX Score
CX
Score
+74
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
SumTotal Systems, LLC
SumTotal Talent Development
SumTotal Talent empowers your people with intuitive, personalized tools that engage employees in pursuing their own self-directed path for development and career growth, while ensuring their efforts are aligned with the goals and business demands of their team and the broader organization. We deliver new ways to engage your talent with innovative solutions that know, develop, grow and reward your workforce.
6.8
CX Score
CX
Score
+74
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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