Home > Awards > Social Media Management - Midmarket
Emotional Footprint Awards 2023
Social Media Management - Midmarket
SoftwareReviews names Publer, MavSocial, Zoho Social, and Sprout Social Professional as Social Media Management - Midmarket Emotional Footprint Award Winners.
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional
response ratings from IT and business professionals. Using our Emotional Footprint methodology,
we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship
and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of
traditional “magical” components such as market presence and analyst opinion, which are
opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions
and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses
across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience,
Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done
across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Publer is a virtual social media superhero that lets you collaborate, schedule & analyze your posts for Facebook, Twitter, LinkedIn and Google My Business from the same spot.
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates.
Use Send Social Media Dashboard to automate content, engage with customers, measure results and monitor their brand across 30+ social media channels at once.
eClincher offers complete management of social media presence including publishing, smart inbox, engagement, monitoring, suggested content and analytics across multiple channels. It is simple, effective and a massive time saver. Top ranked by users!
From SMEs to large corporations, agencies and non-profits, teams of all sizes need to embrace the processes, workflows and tools that foster Brand Success.
Act-On is a software-as-a-service, cloud-based marketing automation solution. Its platform is purpose-built to give small and medium-sized marketing teams all the value of marketing automation - without the complexity big enterprise systems impose.
Deploying localized content that resonates with your target audience across 100s or 1000s of locations? Nearly impossible. Multi-location businesses are not only facing the unique challenge of managing their brand on endless social platforms and limitless local pages, but they also need to deliver engaging content that drives meaningful results, across all their locations.
SOCi’s Content Management enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency at both the enterprise and local levels.
Before continuing, please take a moment to review and agree to our policies and indicate your email preferences below:
Please sign in via LinkedIn to access your free .
Signing in also unlocks access to the dynamic version of the Data Quadrant, which plots vendors based on verified user reviews! Customize the Data Quadrant according to the features and sentiments that matter most to you.
Please note: the dynamic version of the Data Quadrant continues to collect data after report publication, and may show new data that will appear in next year's report.
This offer is available until May 31, 2020. These reports are intended for internal strategic use only and are not authorized for redistribution. For permission to reuse content, please contact vendors@softwarereviews.com.