Home > Awards > Password Management

Emotional Footprint Awards 2023

Password Management


SoftwareReviews names PassCamp, Bitwarden, and Zoho Vault as Password Management Emotional Footprint Award Winners.


View Category

Password Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

Download Now

30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Zoho

Zoho Vault

Say goodbye to memorizing passwords. Let us do it for you. Zoho Vault is a secure password manager that safely manages your passwords and autofills them across websites and applications.

9.4

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
36Reviews

Bitwarden

Bitwarden

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

9.3

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
116Reviews

PassCamp

PassCamp

PassCamp is a secure and easy to use password manager for teams and individuals. Keep your passwords in a safe vault and access them wherever you go. Auto-fill and auto-save them with a click. Share credentials securely. Sign up for free today!

9.2

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 98% Positive
Badge Winner
35Reviews

Other Evaluated Vendors


Keeper Security

Keeper

Keeper Business Password Manager protects companies of all sizes across every industry. Secure business passwords to prevent data breaches, improve employee productivity and meet compliance standards.

9.1

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

1% Negative 94% Positive
103Reviews

Dashlane

Dashlane

Seamless deployment, simple employee management, and a best-in-class security architecture that has never been hacked.

9.0

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 94% Positive
38Reviews

1Password

1Password

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password.

9.0

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 94% Positive
58Reviews

NordPass

NordPass

Imagine an online life where you don’t have to remember passwords. NordPass® makes it a reality. NordPass is a secure and easy-to-use password manager designed for a smooth/safe online experience. Built with Zero-knowledge architecture, NordPass allows you to securely store, access and autofill your passwords, credit card and personal details anywhere, at anytime. NordPass Free offers unlimited password storage as well as time-saving features such as autofill/autosave. NordPass Premium comes with advanced security tools such as Password Health and Data Breach Scanner, while allowing users to stay logged in on up to 6 different devices simultaneously.

8.7

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

2% Negative 91% Positive
41Reviews

GoTo

LastPass

LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.

8.4

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 87% Positive
78Reviews

For the full list of vendors in this space, click here.

Contact Us

* Starred fields are required

Or, email us at hello@softwarereviews.com