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Emotional Footprint Awards 2023

Mobile Application Testing


SoftwareReviews names Appium, HeadSpin, Sauce Labs, BrowserStack App Automate, and Xcode as Mobile Application Testing Emotional Footprint Award Winners.


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Mobile Application Testing

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Appium

Appium

Appium is an open source test automation framework for use with native, hybrid and mobile web apps. It drives iOS, Android, and Windows apps using the WebDriver protocol.

9.1

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

1% Negative 93% Positive
Badge Winner
22Reviews

Sauce Labs

Sauce Labs

Build the most comprehensive mobile app testing strategy, from development to production

9.0

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
14Reviews

Apple

Xcode

Xcode adds powerful new team development features, perfect for working with Xcode Cloud as well as with GitHub, Bitbucket, and GitLab collaboration features.

8.9

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 92% Positive
Badge Winner
21Reviews

BrowserStack

BrowserStack App Automate

Automated mobile app testing on real mobile devices. Say goodbye to your internal test grid.

8.8

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

0% Negative 91% Positive
Badge Winner
16Reviews

HeadSpin

HeadSpin

Empowering development, QA, Operations, and product teams to assure optimal mobile, web, audio, and video experiences throughout the app lifecycle

8.8

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
14Reviews

Other Evaluated Vendors


Perfecto Mobile

Perfecto Mobile

We believe yours apps should perform no matter what. With Perfecto’s cloud-based solution, you can boost test coverage for fewer escaped defects while accelerating testing. From creation to execution and analysis, Perfecto has a proven, unified solution for your web and mobile testing needs.

8.7

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

0% Negative 94% Positive
13Reviews

Amazon

AWS Device Farm

Improve the quality of your web and mobile applications by testing across desktop browsers and real mobile devices hosted in the AWS Cloud

8.6

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

1% Negative 94% Positive
12Reviews

Apple

TestFlight

TestFlight makes it easy to invite users to test your apps and App Clips and collect valuable feedback before releasing your apps on the App Store. You can invite up to 10,000 testers using just their email address or by sharing a public link.

8.6

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 89% Positive
19Reviews

Testlio

Testlio

Testlio brings together on-demand testing experts, strategic client services, and an integrated testing platform to reimagine software testing. Get the speed, quality, and coverage you need to ship with confidence.

7.7

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

6% Negative 82% Positive
10Reviews

Digital.ai Software Inc

Digital.ai Continuous Testing

Digital.ai Continuous Testing (Formerly Experitest) enables enterprises to increase release velocity while providing their customers with satisfying, error-free experiences across all devices and browsers.

7.7

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

4% Negative 83% Positive
13Reviews

Kobiton

Kobiton

Kobiton is how companies make their mobile apps work better everywhere. Using real devices and next-gen automation, you can test your app in a fraction of the time it would normally take.

7.5

CX Score

CX
Score

+77

Net Emotional Footprint

Net Emotional
Footprint

74

Value Index

VALUE INDEX

4% Negative 81% Positive
28Reviews

Applause

Applause

We enable the testing and digital quality process with the Applause Platform, which was built from the start for speed, scale, security and enterprise-class performance. Our platform is open, interoperable and integrates with all standard development tools, environments and systems – including APIs, bug tracking and bug fix verification systems.

7.0

CX Score

CX
Score

+67

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

14% Negative 81% Positive
10Reviews

For the full list of vendors in this space, click here.

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