HeadSpin Logo Award Winner Product Badge
HeadSpin Logo Award Winner Product Badge
HeadSpin

HeadSpin

7.9 /10
Category
HeadSpin
7.9 /10

What is HeadSpin?

Empowering development, QA, Operations, and product teams to assure optimal mobile, web, audio, and video experiences throughout the app lifecycle

Company Details


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Awards & Recognition

HeadSpin won the following awards in the Mobile Application Testing category

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HeadSpin Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HeadSpin.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HeadSpin?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Automated Testing

92

Cloud Device Farm (Physical and Simulator)

91

Performance Testing

89

Artifact Management

89

Mobile Test Environment and Lab Management

88

Functional Testing

88

Virtual Mobile Devices

86

Dashboards, Analytics and Reporting

86

3rd Party Testing Tool Integration

86

ALM Integration

86

Browser Testing

85

Vendor Capability Ratings

Average 84

Ease of IT Administration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Breadth of Features

84

Quality of Features

84

Ease of Customization

84

Vendor Support

84

Product Strategy and Rate of Improvement

84

Business Value Created

84

Ease of Data Integration

82

Ease of Implementation

81

HeadSpin Reviews

Oscar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

An excellent business solution

Likeliness to Recommend

9 /10

What differentiates HeadSpin from other similar products?

Among its functions, its ability to emulate different network conditions to simulate user behavior in different geographic locations, its integration with collaboration tools such as Jira and Slack for faster problem resolution, and its focus on artificial intelligence and machine learning to identify patterns and trends in performance data stand out.

What is your favorite aspect of this product?

I like it because it increases visibility and control of the quality of the application, as well as the ability to quickly detect and solve technical problems. It allows us to perform everything from performance tests to real-time monitoring, allowing us to guarantee an optimal user experience at all times.

What do you dislike most about this product?

It has some intermittent connectivity problems

What recommendations would you give to someone considering this product?

I recommend HeadSpin because it is ideal for scenarios where real-time monitoring of application performance, load and stress testing in simulated environments, and detailed analysis of application usage data are required

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Drikus O.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Positive experience across African markets!

Likeliness to Recommend

8 /10

What differentiates HeadSpin from other similar products?

Our main market is Africa, and Headspin are one of the few vendors actively building a strong network and infrastructure within Africa. We needed devices in rural areas, not virtual but physical devices and they provided. Resolution of issues, even detrimental hardware failures were resolved within a fair time period and the communication between us and Headspin is extremely proactive.

What is your favorite aspect of this product?

The features and support for physical devices located in remote areas are quite well implemented and supported. The team behind the product are also some fantastic people that go beyond what is asked to help. We've had plenty of situations where we required different devices or even Operating Systems and Headspin have always been available to assist and support.

What do you dislike most about this product?

The service is extremely feature packed and that means there's quite a technical complexity to it, upskilling an end user is quite easy but getting more technical specialists involved in things like Performance testing or Automation does take a significant amount of effort and time. However this is to be expected and with any of these remote vendors I always advise to dial in time allocation for all aspects ahead of time.

What recommendations would you give to someone considering this product?

Utilise the support they offer, it's definitely industry leading and the support team are extremely knowledgeable. Even in situations where there is a substantial time difference the team still make the extra effort to help out and respond within reasonable times depending on the severity of the issue. Make sure you allocate enough devices to a service like this to be able to fully utilise what they are offering, which does come with substantial initial time investment. So plan ahead, listen to their advise and use their support.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Respectful

Marilena S.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Mobile Application Solution

Likeliness to Recommend

9 /10

What differentiates HeadSpin from other similar products?

HeadSpin makes every mobile application suitable, and there are mechanisms to make it more swift.

What is your favorite aspect of this product?

The dynamics in managing every mobile solution is something the software makes suitable.

What do you dislike most about this product?

HeadSpin has all the mobile solution and this gives suitable assistance.

What recommendations would you give to someone considering this product?

HeadSpin is appropriate and recommendable for all businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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