Emotional Footprint Awards 2023
Desktop Publishing
SoftwareReviews names Canva for Teams, Pages, and Adobe InDesign as Desktop Publishing Emotional Footprint Award Winners.
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Desktop Publishing
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Canva Pty Ltd
Canva for Teams
Create on-brand marketing and internal content with our customizable and integrated design tool. Canva for Enterprise is ideal for growing teams who need all the productivity and smart design features of Canva Pro with advanced controls to collaborate and publish on-brand designs at scale.
9.2
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Apple
Pages
Pages is a powerful word processor that lets you create stunning documents, and comes included with most Apple devices. And with real-time collaboration, your team can work together from anywhere, whether they’re on Mac, iPad or iPhone, or using a PC.
8.3
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Adobe Systems
Adobe InDesign
Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.
8.2
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Other Evaluated Vendors
Alludo (Corel Corporation)
CorelDRAW
Corel Corporation is a Canadian software company specializing in software for graphics processing.
8.1
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Wondershare Technology
PDFelement
It’s never been easier to edit any text, images, pages, links, backgrounds, watermarks, headers and footers on your PDF, exactly like you would on a word document. You can even fix typos, rearrange pages, crop or swap a photo.
7.6
CX Score
CX
Score
+69
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Publisher
Precisely layout and style text, pictures, borders, calendars, and more. In Publisher everything you add stays exactly the way you’ve designed it, in print, online, or in an email. Create everything from simple greeting cards and labels to professional newsletters and marketing materials using Publisher’s wide range of pre-designed templates. Share pixel-perfect printouts, send professional-quality email publications, or export to industry-standard non-editable formats.
7.6
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Quark Software Inc.
QuarkXPress
QuarkXPress is a page layout and graphic design software. It lets anyone create and publish rich, compelling materials for print, web, e-readers, tablets and other digital media. With its professional design features, QuarkXPress is the must-have software for in-house, agency and independent designers.
7.0
CX Score
CX
Score
+62
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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