Emotional Footprint Awards 2023
Cloud Infrastructure as a Service
SoftwareReviews names Amazon EC2, Google Cloud, Microsoft Azure Virtual Machines, and Oracle Cloud Infrastructure as Cloud Infrastructure as a Service Emotional Footprint Award Winners.
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Cloud Infrastructure as a Service
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Google Cloud
Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.
9.2
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Amazon
Amazon EC2
Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.
9.2
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Azure Virtual Machines
Migrate your business- and mission-critical workloads to Azure infrastructure and improve operational efficiency. Run SQL Server, SAP, Oracle® software and high-performance computing applications on Azure Virtual Machines. Choose your favorite Linux distribution or Windows Server.
9.1
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Oracle
Oracle Cloud Infrastructure
From the most comprehensive portfolio of cloud solutions, to the world’s #1 enterprise database, Oracle offers the choice and flexibility to meet your business requirements.
9.1
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Other Evaluated Vendors
DigitalOcean, LLC.
DigitalOcean
DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.
8.2
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
IBM
IBM Cloud Bare Metal
IBM Cloud™ Bare Metal Servers are single-tenant physical servers that provide you performance and control with low-level access to the hardware resources. Your server isn’t shared with “noisy neighbors,” it’s all yours!
8.2
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Alibaba Cloud
Alibaba Cloud
Alibaba Cloud offers high-performance, elastic computing power in the cloud. Services are available on a pay-as-you-go basis and include data storage, relational databases, big-data processing, Anti-DDoS protection and content delivery networks (CDN). At the same time Alibaba Cloud is committed to the research and development of large database systems and advanced big data technologies. Our R&D efforts include the advancement of IoT (Internet of Things) technology, virtual reality, smart homes, automotive networking and information systems, and cloud-based mobile-device operating systems.
8.0
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
For the full press release, click here. For the full list of vendors in this space, click here.
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