DigitalOcean Logo
DigitalOcean Logo
DigitalOcean

DigitalOcean

Composite Score
8.4 /10
CX Score
8.7 /10
Category
DigitalOcean
8.4 /10

What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details


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Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

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DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

4% Negative
6% Neutral
90% Positive

Pros

  • Continually Improving Product
  • Helps Innovate
  • Caring
  • Efficient Service

Feature Ratings

Average 81

Capacity Management

84

Cloud Integration

84

Data Migration

83

Load Balancing

83

Access Management

83

Cloud Backup

83

Regulatory Compliance

81

SLA Management

81

Multi Cloud Management

80

Systems Performance Management

80

Analytics and Reporting

80

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Implementation

82

Ease of Customization

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Vendor Support

77

Availability and Quality of Training

75

DigitalOcean Reviews

Keshavulu D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

Simplicity: A user-friendly interface and easy setup for developers, making it ideal for beginners and small businesses. Developer-Centric Tools: Preconfigured droplets, one-click apps, and API-first approach to streamline application deployment. Affordable Pricing: Transparent and competitive pricing, with low entry costs for cloud infrastructure. Focus on Simplicity Over Complexity: Offers essential cloud features without overwhelming users with too many options. Global Data Centers: Multiple data centers worldwide, ensuring high availability and low-latency access.

What is your favorite aspect of this product?

My favorite aspect of DigitalOcean is its simplicity and developer focus. The platform is designed to be intuitive, making it easy for developers to launch and manage cloud infrastructure with minimal setup. Features like one-click apps and pre-configured droplets streamline the deployment process, allowing users to focus on development rather than infrastructure management. This simplicity, combined with affordable pricing, makes DigitalOcean an attractive option for startups and small businesses.

What do you dislike most about this product?

One downside of DigitalOcean is its limited advanced features compared to larger cloud providers like AWS or Azure. While it excels in simplicity and ease of use, it lacks some enterprise-grade features such as advanced networking options (e.g., VPC peering, custom routing), comprehensive managed services, and granular security controls. This can be a limitation for users with more complex or highly customized infrastructure needs.

What recommendations would you give to someone considering this product?

Start with Small Projects: Test the platform with smaller, less complex applications to get familiar with its ease of use and pricing. Leverage One-Click Apps: Use pre-configured apps and droplets to quickly set up common services without manual configuration. Understand the Limitations: Be aware of the product's simpler feature set and ensure it meets your current needs. Monitor Usage: Use DigitalOcean’s monitoring tools to track performance and optimize resource usage. Take Advantage of the Community: Engage with DigitalOcean’s community for troubleshooting, guides, and best practices.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Less Effective Service
  • Vendor Friendly Policies

Amisha P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Simplified Deployment and Scalability

Likeliness to Recommend

10 /10

What differentiates DigitalOcean from other similar products?

Its more focus on Simplicity and developer centric design makes it different from other similar platforms. It provide a streamlined and intuitive interface, making bit easier for us to deploy and manage applications . The transparent and predictable pricing structure is another significant differentiator allowing developers and businesses to plan their budgets without worrying about hidden costs.

What is your favorite aspect of this product?

My favorite aspect is its user friendly control panel and the speed at which I can spin up a new droplet or application. I also appreciate the vast library of tutorials and community guides that help solve common challenges quickly.

What do you dislike most about this product?

Its features are limited as compared to the larger cloud provider like AWS or Azure, advanced features such as extensive machine learning tools or global content delivery networks might require integrating third party solutions. Another drawback is the lack of deeper enterprises grade tools for compliance or multi region redundancy , which could be a concern for larger organization.

What recommendations would you give to someone considering this product?

I will recommend product for start-up, small to medium businesses looking for an affordable , straightforward cloud hosting solution.

Pros

  • Respectful
  • Client Friendly Policies
  • Friendly Negotiation
  • Security Protects

Patricia B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fast and Responsive Support

Likeliness to Recommend

8 /10

What differentiates DigitalOcean from other similar products?

DigitalOcean provides free tiers, making it possible to try out the platform and deploy small applications without incurring costs.

What is your favorite aspect of this product?

- Provides high-performance infrastructure - Automated Backups - Easy to use

What do you dislike most about this product?

- Limited Availability of Certain Features - High in price - Complex features

What recommendations would you give to someone considering this product?

Recommend using

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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