Emotional Footprint Awards 2023
Cloud Access Security Broker
SoftwareReviews names Microsoft Defender for Cloud Apps, Plurilock AI, and Prisma Cloud as Cloud Access Security Broker Emotional Footprint Award Winners.
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Cloud Access Security Broker
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Microsoft Corporation
Microsoft Defender for Cloud Apps
Microsoft Cloud App Security is a multimode Cloud Access Security Broker (CASB). It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services.
8.3
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Plurilock Security Inc
Plurilock AI
Plurilock secures workforces, delivering least privilege access management and advanced IT solutions to over 600 commercial and government customers worldwide. With industry-leading artificial intelligence and patented real-time identity confirmation technology, Plurilock combines next-generation cybersecurity with a comprehensive line of products and services that enable teams across North America and the globe to compute safely in a remote work world.
8.0
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Palo Alto Networks
Prisma Cloud
By offering advanced data protection and consistency across clouds, Palo Alto Networks reins in the risks. Our products address your cloud access security broker, or CASB, needs and provide advanced capabilities in risk discovery, data loss prevention and advanced threat protection. Now, you can maintain compliance while preventing data leaks and business disruption through a fully cloud-delivered CASB deployment.
8.0
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Other Evaluated Vendors
Skyhigh Security
Skyhigh CASB
Transform your cloud footprint from a black box to an open book with our industry-leading CASB, an integrated component of Skyhigh Security SSE (formerly MVision Cloud)
7.4
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Oracle
Oracle Cloud Access Security Broker
The Oracle CASB Cloud Service is the only Cloud Access Security Broker (CASB) that gives you both visibility into your entire cloud stack and the security automation tool your IT team needs.
7.3
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Broadcom Inc.
CloudSOC Cloud Access Security Broker
Stay secure and compliant when using sanctioned and unsanctioned cloud apps and services on SaaS, PaaS, and IaaS platforms. Get unequaled cloud app security with the deepest visibility, tightest data security, and strongest threat protection from the CASB vendor.
6.9
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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