Emotional Footprint Awards 2023
Analytical Data Store
SoftwareReviews names Snowflake, Google BigQuery, Amazon Redshift, and Oracle Exadata as Analytical Data Store Emotional Footprint Award Winners.
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Analytical Data Store
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Snowflake Inc.
Snowflake
Snowflake’s cloud data platform supports a multi-cloud strategy, including a cross-cloud approach to mix and match clouds as you see fit. Snowflake is available globally on AWS, Azure and Google Cloud Platform. With a common and interchangeable code base, Snowflake delivers advantages such as global data replication, which means you can move your data to any cloud in any region, without having to re-code your applications or learn new skills.
9.2
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Google BigQuery
BigQuery is Google's fully managed, NoOps, low cost analytics database. With BigQuery you have no infrastructure to manage and don't need a database administrator, use familiar SQL and can take advantage of pay-as-you-go model.
9.1
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Amazon
Amazon Redshift
Amazon Redshift uses SQL to analyze structured and semi-structured data across data warehouses, operational databases, and data lakes, using AWS-designed hardware and machine learning to deliver the best price performance at any scale.
8.8
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Oracle
Oracle Exadata
The Oracle Exadata Database Machine is engineered to deliver dramatically better performance, cost effectiveness, and availability for Oracle databases. Exadata features a modern cloud-based architecture with scale-out high-performance database servers, scale-out intelligent storage servers with state-of-the-art PCI flash, and an ultra-fast InfiniBand internal fabric that connects all servers and storage.
8.6
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Other Evaluated Vendors
SAS Institute Inc.
Base SAS
Flexible, extensible 4GL and web-based interface for data access, transformation and reporting.
8.2
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
SAP
SAP HANA Cloud
Harness the power of your data and accelerate trusted outcome-driven innovation by developing intelligent and live solutions for real-time decisions and actions on a single data copy. Support next-generation transactional and analytical processing with a broad set of advanced analytics – run securely across hybrid and multicloud environments.
8.1
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Cloudera , Inc.
Cloudera Data Platform
Cloudera offers the highest performance and lowest cost platform for using data to drive better business outcomes. Powered by the world’s most popular Apache Hadoop distribution, Cloudera Enterprise lets you focus on results.
7.6
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Azure Synapse Analytics
Azure Synapse is a limitless analytics service that brings together enterprise data warehousing and Big Data analytics. It gives you the freedom to query data on your terms, using either serverless or provisioned resources—at scale. Azure Synapse brings these two worlds together with a unified experience to ingest, prepare, manage, and serve data for immediate BI and machine learning needs.
7.5
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Splunk
Splunk Cloud Platform
Search, analyze, visualize and act on your data with a flexible and cost-effective data platform service.
7.1
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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