Emotional Footprint Awards 2022
Warehouse Management Systems
SoftwareReviews names DELMIA Apriso, Cadre Cadence WMS, Dynamics 365 Supply Chain Management, and Blue Yonder (formerly JDA) as Warehouse Management Systems Emotional Footprint Award Winners.
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Warehouse Management Systems
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Dassault Systemes
DELMIA Apriso
DELMIA Apriso is a product suite that is now part of the Dassault Systèmes group, as a global manufacturing software solution that enables manufacturers to transform their operations while achieving and sustaining operational excellence. Its award-winning software and services solutions tightly synchronize global manufacturing operations and product supply networks by delivering real-time visibility and control across the enterprise.
9.2
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Cadre Technologies
Cadre Cadence WMS
Cadence is a real-time Warehouse Management System (WMS) that organizes inventory, orders, shipments and workflow for distributors, 3rd party logistics companies and manufacturers. The system directs and controls operations for a wide variety of complex logistics business models and product verticals. It manages varying requirements and individual operations for multiple clients in hundreds of 3rd party (3PLs) warehouses and omni-channel distribution companies.
8.5
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
BlueYonder
Blue Yonder (formerly JDA)
Blue Yonder WMS (formerly JDA) delivers real-time transaction processing, optimized storage and selection strategies, directed task management, and integrated labor standards.
8.1
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Microsoft Corporation
Dynamics 365 Supply Chain Management
Optimize planning, production, inventory, warehouse, and transportation to maximize operational efficiency and asset productivity. Predict disruptions and respond fast by digitizing your supply chain, enhancing visibility, improving planning, and maximizing asset productivity.
8.0
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Other Evaluated Vendors
Oracle
Oracle Warehouse Management Cloud
Oracle WMS Cloud extends supply chains to align inventory management and fulfillment services with modern purchasing methods, and offers real time visibility into an entire inventory—available via smart phone and browser—the only requirement being access to the Internet.
7.8
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
Manhattan Associates, Inc.
Manhattan Active Warehouse Management
It is versionless, with continuous access to new capabilities. It was born in the cloud, so when your business needs more, it automatically scales to match that need. It has been infused with intelligence to learn and adapt. It is engineered to be extended, to quickly and easily combine the power of your innovation with ours. Wherever you work, it works.
7.5
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
PathGuide Technologies Inc
Latitude WMS
Latitude WMS is an advanced warehouse management system software package. It provides handheld and truck-mount barcode/RF hardware and training/implementation services for industrial and retail distributors. This software suite automates core warehouse transactions like receiving/putaway, paperless multi-zone picking, cycle counting, shipping, and employee performance and warehouse management reporting. Latitude WMS provides inputs to optimize conveyor throughput, package handling and control, and carousel system management. It also comes with many optional modules.
7.4
CX Score
CX
Score
+66
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Epicor Software
Epicor Prophet 21
With a half-century of distribution experience, Epicor Prophet 21 helps distributors grow with cloud or on-premises ERP systems that keep them healthy and thriving in today’s highly competitive marketplace.
7.3
CX Score
CX
Score
+65
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Maplewave
Maplewave WMS
Maplewave’s WMS software manages warehouse environments from receiving through reverse logistics, giving complete visibility throughout the full product lifecycle. Maplewave Warehouse Management System expertly coordinates the intake of inventory from suppliers and prepares it for next steps.
7.2
CX Score
CX
Score
+68
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Infor
Infor WMS
Infor WMS is a best-of-breed, Tier-1 warehouse management system built on the cloud and is designed to streamline warehouse operations through advanced inventory management, labor management, 3PL billing and invoicing, 3D visualization, embedded analytics, and more.
7.2
CX Score
CX
Score
+70
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
Körber AG
Körber Warehouse Management (formerly HighJump)
HighJump Warehouse Management solutions enable you to gain efficiencies in the short term through rapid implementation, while providing unmatched adaptability as your business evolves. Out-of-box, switch-driven functionality is supported by process-driven workflows that you can build on your own to support your ever-changing needs - all while keeping operational and cost of ownership costs down.
6.9
CX Score
CX
Score
+60
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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