SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional
response ratings from IT and business professionals. Using our Emotional Footprint methodology,
we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship
and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of
traditional “magical” components such as market presence and analyst opinion, which are
opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions
and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses
across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience,
Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done
across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.
Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.
Pendo is a product cloud that provides user insight, user guidance and user communication for digital product teams. We help product teams deliver software users love. With Pendo, these product teams can understand product usage, collect feedback, measure NPS, onboard users, and announce new features in app—all without requiring engineering resources.
airfocus provides an easy-to-use prioritization and roadmapping platform, helping teams collaborate on strategy, make informed decisions, and build outstanding products. The solution integrates with Jira, Trello, Asana, Zapier, MS Planner, and many more tools that enable teams to track and evaluate progress all on one platform.
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Roadmunk is an end-to-end roadmapping tool. With Roadmunk, capture customer feedback, prioritize what to build next, and use boardroom-ready roadmaps to communicate your strategy. Plan, create and share product roadmaps with Roadmunk. Collaborate with your team to create a visual for the future of your product with multiple views, resources and data sets. Plus, with the ability to publish to PDF, PowerPoint, URL, HTML and PNG; even stakeholders can weigh in on the plan's development.
Aha! Roadmaps is the complete product management suite. It is a single source of truth for setting brilliant strategy, capturing ideas, prioritizing features, and sharing visual plans. Aha! Roadmaps includes the idea management functionality in Aha! Ideas Essentials for crowdsourcing feedback.
Before continuing, please take a moment to review and agree to our policies and indicate your email preferences below:
Please sign in via LinkedIn to access your free .
Signing in also unlocks access to the dynamic version of the Data Quadrant, which plots vendors based on verified user reviews! Customize the Data Quadrant according to the features and sentiments that matter most to you.
Please note: the dynamic version of the Data Quadrant continues to collect data after report publication, and may show new data that will appear in next year's report.
This offer is available until May 31, 2020. These reports are intended for internal strategic use only and are not authorized for redistribution. For permission to reuse content, please contact vendors@softwarereviews.com.