Emotional Footprint Awards 2021
Digital Asset Management
SoftwareReviews names PhotoShelter for Brands, Intelligencebank DAM, Portfolio, and MarcomCentral Digital Asset Management as Digital Asset Management Emotional Footprint Award Winners.
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Digital Asset Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
PhotoShelter Inc
PhotoShelter for Brands
Your team needs to share photos and videos quickly and constantly to tell your brand’s story - but the old ways of managing your files can’t keep up. With PhotoShelter for Brands, formerly known as Libris, you’ll be able to move creative files from point A to point B instantly and unlock the possibilities of your brand’s most powerful moments.
9.2
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
IntelligenceBank
Intelligencebank DAM
IntelligenceBank's Digital Asset Management platforms help you manage and collaborate on all your images, video and artwork - internally and with customers & agencies.
9.2
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Extensis Inc
Portfolio
Portfolio makes it easy to share digital assets with internal teams, partners, customers, and business systems so the right files get to the right places at the right time—resulting in increased productivity and return on digital asset investment.
9.1
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
MarcomCentral
MarcomCentral Digital Asset Management
Store internal media files and finished marketing assets in the same, accessible location with MarcomCentral DAM and control who has access to what materials so everyone has an organized place to find what’s relevant to them.
9.1
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Other Evaluated Vendors
Brandfolder Inc
Brandfolder
Brandfolder is a visually-elegant and user-friendly Digital Asset Management software that allows marketers and creatives across industries to maximize their brand management potential. With its cloud-first architecture, users can organize, manipulate, distribute, and analyze their most important digital collateral from a single source of truth. With advanced AI-powered smart search, asset editing and manipulation, annotated workflow with approvals and notifications, and actionable brand insights, Brandfolder’s feature suite amplifies cross-team collaboration and productivity, and empowers external users to access the content they need with unprecedented ease.
9.0
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Widen
Widen Collective
Bring your content together with one platform. The Widen Collective® simplifies how your digital assets, product specs, and marketing copy are delivered to market. Keep your teams collaborating, coordinating, and in control of your brand across the content lifecycle.
8.9
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Adobe Systems
Adobe Digital Asset Management
A digital asset management (DAM) platform gives you a central hub for organizing, storing, and retrieving rich media that connects to your other enterprise software solutions, ensuring a consistent experience across the customer journey.
8.5
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Open Text Corporation
OpenText Digital Asset Management
OpenText DAM solutions serve as a centralised, secure and accessible repository to manage digital media, branding and video.
8.1
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Third Light Ltd.
Chorus
Chorus simplifies the storage and management of digital media files, or 'digital assets' by bringing content into a single place for teams, to allow marketing and content professionals to build a searchable library.
8.0
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
Oracle
Oracle DIVAdirector
Oracle DIVAdirector is a digital asset management system that gives operators full control of the assets housed in the Oracle DIVArchive content storage management solution. With it, operators can quickly locate, access, and manage media files via a familiar interface.
7.8
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
For the full press release, click here. For the full list of vendors in this space, click here.
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