Emotional Footprint Awards 2020
Enterprise Mobile Management
SoftwareReviews names Jamf Pro, Cisco Meraki Enterprise Mobility Management, Microsoft Intune, and Symantec Mobility Suite as Enterprise Mobile Management Emotional Footprint Award Winners.
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Enterprise Mobile Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
JAMF Software
Jamf Pro
For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.
9.1
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Cisco Systems
Cisco Meraki Enterprise Mobility Management
Unify management and control of thousands of mobile and desktop devices in the secure, browser-based Meraki dashboard. Drive your organization's mobility initiatives by seamlessly onboarding new devices and automating application of security policies.
8.6
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Microsoft
Microsoft Intune
Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.
8.3
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Symantec
Symantec Mobility Suite
Mobility Suite simplifies mobility management, integrating mobile device management (MDM), mobile application management (MAM), mobile content management (MCM) and mobile threat protection into one comprehensive, single console solution. Whether your environment is standardized on corporate-owned devices, allows a choose your own device (CYOD) program, embraces bring your own device (BYOD), or manages a mix of these options, Mobility Suite makes it easier for enterprises to master security while maximizing productivity.
8.3
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Other Evaluated Vendors
Pulse Secure
Pulse Secure
test in cutting edge mobile application security from MobileSpaces. Learn about our vision for the present and future of enterprise mobility.
7.9
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
SAP
SAP Enterprise Mobility Management
Go beyond securing and managing your company's mobile devices, apps and content. SAP Mobile Secure is an integrated, cloud-based enterprise mobility management portfolio with superior user experiences for all. IT admins get up and running in minutes while end users delight in a consumer-grade solution.
7.9
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
MobileIron
MobileIron Unified Endpoint Management
The MobileIron Enterprise Mobility Management (EMM) platform was purpose-built for enterprises to secure and manage mobile devices, applications and content while providing their employees with device choice, privacy and a native user experience. The MobileIron EMM platform enables global enterprises to secure and manage modern operating systems in a world of mixed-use mobile devices. It incorporates identity, context, and privacy enforcement to set the appropriate level of access to enterprise data and services.
7.6
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
AT&T
AT&T Enterprise Mobility Management
Control, maintain, and protect your mobile devices, applications, and services. Improve productivity. And meet your growing employee demands for anytime, anywhere access to information and service—with AT&T Enterprise Mobility Management.
7.3
CX Score
CX
Score
+68
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
VMware, Inc.
VMware AirWatch
AirWatch® by VMware® is the global leader in enterprise-grade mobility solutions across every device, every operating system and every mobile deployment. Our scalable enterprise mobility management platform integrates with existing enterprise systems and allows you to manage all devices, regardless of type, platform or ownership, from one central console.
7.2
CX Score
CX
Score
+60
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Scalefusion
Scalefusion (Formerly MobiLock Pro)
Scalefusion (Formerly MobiLock Pro) is an industry-leading Mobile Device Management Solution that allows organizations to secure and manage employee-owned (BYOD) and company-owned devices. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with Scalefusion InterOps.
7.0
CX Score
CX
Score
+64
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Citrix
Citrix Endpoint Management
XenMobile delivers mobile device management (MDM), mobile application management (MAM) and enterprise-grade productivity apps in one comprehensive solution. XenMobile enhances the user experience on BYO or corporate devices without compromising security.
6.8
CX Score
CX
Score
+60
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
BlackBerry
BlackBerry Enterprise Mobility Management
Unparalleled security, scalability and lowest total cost of ownership enable breakthrough mobile possibilities.
6.5
CX Score
CX
Score
+54
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
IBM
IBM MaaS360
MaaS360 is an enterprise mobility management (EMM) platform that enables IT to deliver end-to-end security and management through the implementation of mobile device management, mobile application management, mobile content management, secure mail, secure browser, mobile expense management and laptop management.
6.5
CX Score
CX
Score
+57
Net Emotional Footprint
Net Emotional
Footprint
72
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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