Emotional Footprint Awards 2020
Application Lifecycle Management
SoftwareReviews names Visure, ALM Works for Jira, and Intland codeBeamer ALM as Application Lifecycle Management Emotional Footprint Award Winners.
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Application Lifecycle Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Visure
Visure
Visure is a trusted specialized Requirements ALM partner for companies of all sizes across safety and business-critical industries. Visure offers specialized, innovative and user-friendly platform covering Requirements Management, Risk Management, Test Management, Bug Tracking, Traceability, Reporting and Standard Compliance, aimed to guarantee the highest quality in product development.
9.1
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
ALM Works
ALM Works for Jira
ALM Works develops products that improve application lifecycle management and software development processes. Founded in 2004 in St. Petersburg, Russia, ALM Works was an early contributor to the Atlassian ecosystem in 2007. Since then, Structure for Jira has become our flagship product—making it simpler for our customers to organize, manage, and plan complex projects. The company is growing fast, and established its worldwide headquarters near Boston, MA in 2016.
8.7
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Intland Software
Intland codeBeamer ALM
CodeBeamer ALM is a holistically integrated Application Lifecycle Management platform that offers an all-round Requirements, Development, and Testing & Quality Management feature set, and more.
8.4
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Other Evaluated Vendors
Microsoft
Azure Devops
Manage your team’s code, build and test your apps, and plan and track your team’s work with Visual Studio and Team Foundation Server on your own server, or Visual Studio Online in the cloud.
8.3
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Broadcom Inc.
Rally Software
Easily coordinate every phase of your application development lifecycle—with our cutting-edge, continuous insight throughout the process. Our application lifecycle management solutions can get you where you need to go, from planning and development through deployment, management and beyond.
8.3
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
IBM
IBM Rational Collaborative Lifecycle Management
Unified teams and platforms deliver quality software and services faster. Whether you are using formal and agile methods, reduce the high costs, inefficiency and risks of fragmented software development without compromising software quality with proven, integrated ALM solutions
8.3
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Inflectra
Inflectra SpiraTeam ALM Software
Inflectra offers a complete ALM solution. Why only address part of the lifecycle? SpiraTeam has the entire process covered, from requirements, testing, tasks, code, builds and bug-tracking all integrated. Therefore, take control of your project's development and software testing.
8.2
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Atlassian
JIRA
JIRA Software is built for every member of your software team to plan, track, and release great software.
8.1
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
VersionOne
VersionOne Agile Lifecycle Management
VersionOne® revolutionizes how teams at all levels, Enterprise, Portfolio, Program and Team, work together in complete harmony to develop and deliver software faster. Built from the top down to support enterprise agile at scale. Everyone will get the context they need to connect the dots and remain focused on accelerating software delivery.
8.1
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Perforce
Helix ALM Suite
Manage all product development phases and artifacts—from requirements and user stories through QA cycles and deployment—with ONE SOLUTION.
7.8
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Micro Focus
ALM Octane
Micro Focus Application Lifecycle Management (ALM) solutions enable enterprises to deliver high quality applications with greater speed, agility and control. Micro Focus ALM solutions combine enterprise proven, highly integrated, technology agnostic products with an extensive partner eco-system to deliver applications with greater velocity, quality and value. The Micro Focus solution stack includes several award winning products which cover all aspects of application development and delivery.
7.7
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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