Emotional Footprint Awards 2020
Accounting Software
SoftwareReviews names Accounting Seed, FreshBooks, Zoho Books, Sage Intacct, Inc., and AccountMate ERP Solutions as Accounting Software Emotional Footprint Award Winners.
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Accounting Software
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Accounting Seed
Accounting Seed
Accounting Seed is a full accrual accounting application powered by Salesforce. Our application tracks financial data through the entire business lifecycle; from marketing, project implementation, product sales, back office accounting, to producing financial statements designed by you. It is the complete finance solution.
8.9
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
FreshBooks
FreshBooks
Create a new invoice using FreshBooks and have tracking and data entry done for you.
8.9
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Zoho
Zoho Books
Zoho Books is an intuitive accounting software designed for small businesses to manage their finances and to stay on top of their cash flow.
8.6
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Sage
Sage Intacct, Inc.
Sage Intacct helps CFO’s access integrated management and financial reports across their business entities—in minutes not days—to grow and drive their business. Sage Intacct is the AICPA preferred Financial Management Solution that allows your growing mid-sized business to go further, faster with the core financials you need to automate your most important processes, reduce your reliance on spreadsheets, and give you greater visibility into your business performance.
8.6
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
AccountMate
AccountMate ERP Solutions
AccountMate has provided customers with powerful and flexible accounting and business management software that meets the exact needs of their businesses.
8.5
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Other Evaluated Vendors
Microsoft
Microsoft Dynamics 365 for Finance and Operations
Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.
8.2
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Intuit, Inc.
Quickbooks Online
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
8.0
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Intuit, Inc.
Quickbooks Desktop
Get organized and grow your business with QuickBooks Desktop.
7.6
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
NetSuite
Netsuite Accounting
NetSuite cloud financials and accounting software helps finance leaders design, transform and streamline their processes and operations. NetSuite seamlessly couples core finance and accounting functions with strong compliance management, which improves business performance and increases financial close efficiency while reducing back-office costs
7.2
CX Score
CX
Score
+66
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
Workday, Inc.
Workday Financial Management
Workday Financial Management goes beyond the basics of accounting and focuses on speed, agility, cost, and insights. These unified applications include a full range of finance and accounting capabilities, real-time business insights, and fully auditable process management.
7.0
CX Score
CX
Score
+68
Net Emotional Footprint
Net Emotional
Footprint
73
Value Index
VALUE INDEX
Sage
Sage Business Accounting
Sage Accounting makes small business easy. Now send invoices, receive payments and use our mobile app. to utilize powerful essential capabilities to drive your business.
6.8
CX Score
CX
Score
+68
Net Emotional Footprint
Net Emotional
Footprint
68
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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