Data Quadrant Awards 2024

Systems Management

SoftwareReviews names AWS Systems Manager, IBM Power Systems, and Datadog as Systems Management Data Quadrant Award Winners.

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Systems Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

68Reviews

Amazon

AWS Systems Manager

AWS Systems Manager is a secure end-to-end management solution for hybrid cloud environments.

8.5

Composite
Score

+95

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

31Reviews

IBM

IBM Power Systems

IBM Power Systems for your hybrid multicloud strategy. Get the answers to six of the most common questions posed by IBM Power Systems clients—from AI and disaster recovery to what Red Hat OpenShift and IBM Cloud Paks means for AIX and IBM i clients.

8.4

Composite
Score

+93

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

40Reviews

Datadog

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

8.3

Composite
Score

+90

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

SolarWinds Server & Application Monitor

Breadth of Features

AWS Systems Manager

Business Value Created

IBM Power Systems

Ease of Customization

AWS Systems Manager

Ease of Data Integration

Datadog

Ease of IT Administration

Datadog

Ease of Implementation

SolarWinds Server & Application Monitor

Product Strategy and Rate of Improvement

IBM Power Systems

Quality of Features

Datadog

Usability and Intuitiveness

SolarWinds Server & Application Monitor

Vendor Support

IBM Power Systems

Vendor Capability Awards

Availability and Quality of Training

SolarWinds Server & Application Monitor

Breadth of Features

AWS Systems Manager

Business Value Created

IBM Power Systems

Ease of Customization

AWS Systems Manager

Ease of Data Integration

Datadog

Ease of IT Administration

Datadog

Ease of Implementation

SolarWinds Server & Application Monitor

Product Strategy and Rate of Improvement

IBM Power Systems

Quality of Features

Datadog

Usability and Intuitiveness

SolarWinds Server & Application Monitor

Vendor Support

IBM Power Systems

Other Evaluated Vendors

28Reviews

ServiceNow

ServiceNow IT Operations Management

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend. Deliver high-performance business services with visibility and AIOps.

8.1

Composite
Score

+92

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

36Reviews

Kaseya Limited

Kaseya VSA

Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console.

8.0

Composite
Score

+87

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

46Reviews

Microsoft Corporation

Microsoft System Center

System Center helps customers gain an unified datacenter management experience with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service capabilities. You can now extend System Center capabilities with Microsoft Operations Management Suite (OMS) to deliver a cloud-inspired, platform-agnostic solution to help you manage both traditional infrastructure and modern applications with ease.

7.7

Composite
Score

+77

Emotional
Footprint

91%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

106Reviews

Oracle

Oracle Enterprise Manager

Oracle Enterprise Manager provides a – single pane of glass – that allows you to manage on-premises and cloud-based IT using the same familiar interface you know and use on-premises every day.

7.6

Composite
Score

+85

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

11Reviews

SolarWinds

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor (SAM) is designed to monitor your applications and their supporting infrastructure, whether running on-premises, in the cloud, or in a hybrid environment. Don’t let slow applications and downtime impact your end users and business services. Pinpoint the root cause of application issues across various layers of the IT stack.

7.6

Composite
Score

+93

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.