Data Quadrant Awards 2024

Emergency Notification

SoftwareReviews names Omnilert, Crises Control, and InformaCast as Emergency Notification Data Quadrant Award Winners.

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Emergency Notification

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

24Reviews

Omnilert

Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.

8.2

Composite
Score

+96

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

50Reviews

Crises Control

When time is imperative our mass notification technology enables our customers to send alert messages to their target audience within seconds. These messages can be pre-defined or customised. With our App, customers can mass notify people at the touch of a button. Furthermore, you know in real-time who has acknowledged the message.

7.9

Composite
Score

+98

Emotional
Footprint

94%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

27Reviews

Singlewire Software

InformaCast

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides that speed and reach needed to share the right information, with the right people, at the right time.

7.7

Composite
Score

+86

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

Omnilert

Breadth of Features

Crises Control

Business Value Created

Crises Control

Ease of Customization

Crises Control

Ease of Data Integration

Crises Control

Ease of IT Administration

Crises Control

Ease of Implementation

Omnilert

Product Strategy and Rate of Improvement

Omnilert

Quality of Features

Crises Control

Usability and Intuitiveness

Crises Control

Vendor Support

Omnilert

Vendor Capability Awards

Availability and Quality of Training

Omnilert

Breadth of Features

Crises Control

Business Value Created

Crises Control

Ease of Customization

Crises Control

Ease of Data Integration

Crises Control

Ease of IT Administration

Crises Control

Ease of Implementation

Omnilert

Product Strategy and Rate of Improvement

Omnilert

Quality of Features

Crises Control

Usability and Intuitiveness

Crises Control

Vendor Support

Omnilert

Other Evaluated Vendors

32Reviews

Alert Media Inc

AlertMedia Mass Notification

AlertMedia's scalable, cloud-based platform and flexible API allow organizations to seamlessly send and receive notifications from anywhere, at any time, using any device and any communication channel.

7.0

Composite
Score

+81

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

43Reviews

Finalsite school

Messages XR

Our mass notifications solution, Messages XR, makes it easy to send emails, texts, voice calls, mobile app notifications, website alerts — and translate — all from one place.

6.8

Composite
Score

+77

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

16Reviews

Everbridge

Everbridge Mass Notification

Mass Notification prioritizes ease-of-use, allowing users at all levels to quickly and easily send emergency communications through the most intuitive user interface on the market. Providing a secure, scalable, and reliable emergency management application, Everbridge Mass Notification with Incident Communications enables enterprises and governmental entities to send notifications to individuals or groups to keep them informed before, during and after critical events.

6.6

Composite
Score

+69

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

19Reviews

Copp Integrated Systems

Copp Mass Notification Systems

Copp’s emergency and mass notification systems are designed to help you get messages where and when they are needed most. This system can even utilize your existing infrastructure, such as voice systems, LED signage, and LAN networks.

6.1

Composite
Score

+71

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

21Reviews

Honeywell International Inc.

Honeywell Instant Alert Plus

In an emergency, direct communication with multiple audiences can make the difference between a minor event and a major crisis. Honeywell Instant Alert and Instant Alert Plus are customizable, cloud-based emergency and mass notification systems that provide a seamless solution. Whether you need to reach people in an emergency or for routine communication, you can contact them quickly with one controlled message.

6.0

Composite
Score

+60

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.