Data Quadrant Awards 2023

Library Management

SoftwareReviews names Sierra ILS and LibraryWorld as Library Management Data Quadrant Award Winners.

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Library Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

17Reviews

Clarivate Analytics LLC

Sierra ILS

From integrating separate workflows into one, to seamless integrations, Sierra is a leading LSP that frees you up to do what matters. View the roadmap for planned product updates.

7.7

Composite
Score

+77

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

31Reviews

LibraryWorld

LibraryWorld provides a full range of library modules including catalog, circulation, inventory, serials control, and OPAC.

7.7

Composite
Score

+80

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

Library.Solution

Breadth of Features

Sierra ILS

Business Value Created

LibraryWorld

Ease of Customization

Library.Solution

Ease of Data Integration

Sierra ILS

Ease of IT Administration

LibraryWorld

Ease of Implementation

LibraryWorld

Product Strategy and Rate of Improvement

Library.Solution

Quality of Features

LibraryWorld

Usability and Intuitiveness

LibraryWorld

Vendor Support

LibraryWorld

Vendor Capability Awards

Availability and Quality of Training

Library.Solution

Breadth of Features

Sierra ILS

Business Value Created

LibraryWorld

Ease of Customization

Library.Solution

Ease of Data Integration

Sierra ILS

Ease of IT Administration

LibraryWorld

Ease of Implementation

LibraryWorld

Product Strategy and Rate of Improvement

Library.Solution

Quality of Features

LibraryWorld

Usability and Intuitiveness

LibraryWorld

Vendor Support

LibraryWorld

Other Evaluated Vendors

17Reviews

The Library Corporation

Library.Solution

An Integrated Library System (ILS) simplifies daily library operations by merging vital functions such as cataloging, circulation, magazine and newspaper tracking, online tools for borrowers, and much more into a comprehensive, easy-to-use software package. The Library Corporation offers ILS solutions and product add-ons for public, school, academic, and special libraries of any size, ranging from one location to dozens.

7.6

Composite
Score

+73

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

44Reviews

Follett Corporation

Follett Destiny Library Manager

More K-12 schools and districts use Follett Destiny® Library Manager for managing their library resources than any other platform. There’s a reason why: our solution not only allows librarians and administrators to keep thorough, real-time track of a library’s inventory and media assets, but also gives students a fun means of discovery and reading.

7.5

Composite
Score

+74

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

10Reviews

OCLC

OCLC WorldShare Management Services

By sharing data and work across many member libraries, WorldShare Management Services (WMS) offer libraries cost savings, workflow efficiencies and the ability to deliver new value to users.

6.7

Composite
Score

+54

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.