Sierra ILS Logo Award Winner Product Badge
Sierra ILS Logo Award Winner Product Badge
Clarivate Analytics LLC

Sierra ILS

6.7 /10
Category
Sierra ILS
6.7 /10

What is Sierra ILS?

From integrating separate workflows into one, to seamless integrations, Sierra is a leading LSP that frees you up to do what matters. View the roadmap for planned product updates.

Company Details


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Awards & Recognition

Sierra ILS won the following awards in the Library Management category

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Sierra ILS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sierra ILS.

76 Likeliness to Recommend

1
Since last award

96 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sierra ILS?

3% Negative
30% Neutral
67% Positive

Pros

  • Reliable
  • Appreciates Incumbent Status
  • Unique Features
  • Includes Product Enhancements

Feature Ratings

Average 79

Book Reservations

88

Digital Library

87

Library Catalog

81

Library Management

81

Library Circulation

79

Library Database

79

Barcode Support

77

Search Engine

76

Analytics and Reporting

75

Content Management

74

Resource Management

72

Vendor Capability Ratings

Average 77

Breadth of Features

80

Vendor Support

79

Ease of IT Administration

78

Ease of Data Integration

78

Business Value Created

78

Usability and Intuitiveness

77

Ease of Customization

76

Quality of Features

76

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Availability and Quality of Training

74

Sierra ILS Reviews

Faga G.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Why Innovative LIS is Great

Likeliness to Recommend

9 /10

What differentiates Sierra ILS from other similar products?

What makes Innovative LIS a bit different is that it supports both mobile and cloud services. In addition, it is highly accessible yet secure

What is your favorite aspect of this product?

I like the security features of Innovative LIS The software is easy to use and manageable

What do you dislike most about this product?

No issues with Innovative LIS as it has met our needs.

What recommendations would you give to someone considering this product?

I recommend Innovative LIS for being the best. No issues at all.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Stella M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Powerful Knowledge Management Tool

Likeliness to Recommend

9 /10

What differentiates Sierra ILS from other similar products?

Innovative LIS is a knowledge sharing avenue, which increases the information base of users.

What is your favorite aspect of this product?

Innovative LIS has distinguished online access system, every affirmative and reliable.

What do you dislike most about this product?

Innovative LIS has proper information access and update system, hence, reliable.

What recommendations would you give to someone considering this product?

Innovative LIS is the technically reliable program for high information sharing.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Mark R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Great library features

Likeliness to Recommend

9 /10

What differentiates Sierra ILS from other similar products?

The simple and straightforward user interface and features.

What is your favorite aspect of this product?

The circulation management is very effective and easy to get used to in terms of its features.

What do you dislike most about this product?

It doesn’t seem to be that customizable.

What recommendations would you give to someone considering this product?

it is a great software perfect for everyday library transactions.

Pros

  • Over Delivered
  • Reliable
  • Performance Enhancing
  • Enables Productivity