Data Quadrant Awards 2023
Contract Lifecycle Management
SoftwareReviews names DocuSign CLM, Malbek CLM, PandaDoc Contracts, Agiloft CLM Suite, and CounselLink CLM as Contract Lifecycle Management Data Quadrant Award Winners.
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Contract Lifecycle Management
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
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Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Docusign Inc
DocuSign CLM
DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.
8.1
Composite
Score
Composite
Score
+88
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
Malbek
Malbek CLM
Take control of your entire contract management process from initial request to signature and beyond. Malbek Contrax is today’s most intuitive, AI fueled, end-user and admin-user friendly CLM solution. Make contract requests easy, including integrations with Salesforce, Dynamics, Netsuite, Coupa, HubSpot and more. Have your sales, legal, procurement, finance and all departments collaborate easily on contracts. Streamline review and approval as well as counterparty negotiations. Effectively manage contract obligations and renewals, so you never miss a milestone again.
8.0
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
PandaDoc Inc
PandaDoc Contracts
Seamless PandaDoc integrations with every leading CRM allow sales teams to create, send, track, and sign contracts without leaving their CRM. Deploying PandaDoc as an add-on to your CRM eliminates the frustration of using multiple systems while keeping onboarding and training time to a minimum.
7.9
Composite
Score
Composite
Score
+81
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
Agiloft
Agiloft CLM Suite
Built on a no-code platform, Agiloft's flagship contract lifecycle management suite (CLM) comes with fully customizable best practice functionality for buy and sell-side contract management including repository and templates, clause library, flexible approval workflows, built-in AI, security and compliance safeguards, automated notifications and seamless integration with existing systems.
7.9
Composite
Score
Composite
Score
+94
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
LexisNexis
CounselLink CLM
CounselLink CLM is a secure cloud-based platform for seamless contract negotiation and management. Our platform automates contract management processes and helps businesses to negotiate better contracts faster.
7.9
Composite
Score
Composite
Score
+100
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
Malbek CLM
Breadth of Features
Agiloft CLM Suite
Business Value Created
DocuSign CLM
Ease of Customization
Agiloft CLM Suite
Ease of Data Integration
DocuSign CLM
Ease of IT Administration
Malbek CLM
Ease of Implementation
DocuSign CLM
Product Strategy and Rate of Improvement
Malbek CLM
Quality of Features
SAP Ariba
Usability and Intuitiveness
Ironclad CLM
Vendor Support
Malbek CLM
Vendor Capability Awards
Availability and Quality of Training
Malbek CLM
Breadth of Features
Agiloft CLM Suite
Business Value Created
DocuSign CLM
Ease of Customization
Agiloft CLM Suite
Ease of Data Integration
DocuSign CLM
Ease of IT Administration
Malbek CLM
Ease of Implementation
DocuSign CLM
Product Strategy and Rate of Improvement
Malbek CLM
Quality of Features
SAP Ariba
Usability and Intuitiveness
Ironclad CLM
Vendor Support
Malbek CLM
Other Evaluated Vendors
Conga
Conga CLM
Conga CLM offers innovative ways for Chief Legal Officers to reinvent their contract processes. Capitalizing on the power of AI, these legal leaders are delivering consistent execution of best practices across the contract lifecycle.
7.8
Composite
Score
Composite
Score
+85
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
Sirion
Sirion CLM
Bringing together category-leading innovation, unrivaled Contract Lifecycle Management expertise, and a deep commitment to customer success, Sirion helps the world’s leading businesses contract smarter. Powered by intelligence uniquely connected across the complete contract lifecycle, Sirion’s easy-to-use, highly configurable Smarter Contracting platform brings legal, procurement, sales & business teams together to author stronger contracts, improve risk management and strengthen counterparty relationships. Sirion is trusted by over 200 of the world’s most successful organizations to manage 5+ million contracts worth more than $450 billion across 70+ countries.
7.8
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
SAP
SAP Ariba
Discover qualified suppliers, speed up your sourcing cycles, and create the most competitive, best-value agreements for rapid, sustainable savings.
7.6
Composite
Score
Composite
Score
+78
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
Ironclad Inc
Ironclad CLM
Evolve from manual, black-box contracts to automated, data-rich digital contracting with CLM software built for legal and business teams.
7.4
Composite
Score
Composite
Score
+84
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
Conga
Conga Contracts
Conga Contracts is a hybrid contract lifecycle management (CLM) solution that helps organizations to generate, track, maintain and report on different business contracts. With our intelligent contracts solution, it’s easier than ever to draft, negotiate, approve, store, and analyze every agreement.
7.2
Composite
Score
Composite
Score
+78
Emotional
Footprint
Emotional
Footprint
73%
Likeliness to
Recommend
Likeliness
to Recommend
Oracle
Oracle Fusion Cloud Procurement
Modern procurement starts with standardizing, streamlining, and automating the source-to-pay process. With Oracle Procurement Cloud, you'll gain a more efficient, effective, and influential procurement organization that helps keep costs under control by selecting the best suppliers, enforcing policy, and managing supplier risk.
6.9
Composite
Score
Composite
Score
+76
Emotional
Footprint
Emotional
Footprint
81%
Likeliness to
Recommend
Likeliness
to Recommend
Icertis Inc
Icertis Contract Intelligence Platform
The Icertis Contract Management (ICM) platform is the leading contract management solution in the cloud. ICM’s easy-to-use, intelligent, enterprise-wide contract management software transforms the foundation of commerce by turning contracts into valuable corporate assets. The Icertis platform has powerful features that address all types of contracts, throughout the entire contract lifecycle, across the enterprise.
6.8
Composite
Score
Composite
Score
+83
Emotional
Footprint
Emotional
Footprint
75%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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