What is Zoho Forms?
Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Forms?
Pros
- Fair
- Acts with Integrity
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Data Analysis and Survey Function
Version Management
Workflow Automation
Drag and Drop Design
Mobility
APIs and Integration
Electronic Signatures
Field Configuration and Customization
State Transformation
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Business Value Created
Ease of Data Integration
Ease of Customization
Vendor Support
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Zoho Forms Reviews
Abhishek J.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Basic software for getting forms filled
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
Zoho Forms stands out for its deep integration with the Zoho ecosystem, making it ideal for businesses using Zoho CRM and other Zoho apps. It offers robust automation workflows, detailed form rules, and a wide range of templates suited for various industries.
What is your favorite aspect of this product?
My favorite feature of Zoho Forms is its seamless automation with the broader Zoho ecosystem, especially Zoho CRM. This allows businesses to effortlessly manage form submissions and automate follow-up actions, making it highly effective for customer relationship management and workflow optimization.
What do you dislike most about this product?
The biggest downside to Zoho Forms is that many features, such as advanced form customization and integrations, are locked behind higher-tier pricing. Additionally, while it integrates well with Zoho apps, the limited integration with third-party tools can be restrictive for non-Zoho users.
What recommendations would you give to someone considering this product?
Zoho Forms is excellent for businesses already using the Zoho suite, as it integrates seamlessly with Zoho CRM, Zoho Desk, and other apps. It's user-friendly and offers automation capabilities, but for those needing more advanced analytics or external integrations, other options may be better.
Pros
- Inspires Innovation
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pallavi K.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2024
Fantastic product
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
It synchronize real time data and increases the accuracy.
What is your favorite aspect of this product?
Holistic customer insights and also enhance the lead management.
What do you dislike most about this product?
Form can have maximum 80text fields with max length of 255.
What recommendations would you give to someone considering this product?
It's functional, affordable and easy to use and customizable and also mobile-friendly too.
Pros
- Efficient Service
- Caring
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
Anuruddh S.
- Role: Information Technology
- Industry: Engineering
- Involvement: Initial Implementation
Submitted Sep 2024
easy to use and fantastic product
Likeliness to Recommend
What differentiates Zoho Forms from other similar products?
customization, integrations
What is your favorite aspect of this product?
coditional logic and security
What do you dislike most about this product?
limitation of text
What recommendations would you give to someone considering this product?
shorten the sale cycle, improve closing rate improve qualification time
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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