Zoho Connect Logo Award Winner Product Badge
Zoho Connect Logo Award Winner Product Badge
Zoho

Zoho Connect

8.5 /10
Category
Zoho Connect
8.5 /10

What is Zoho Connect?

Build a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.

Company Details


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Awards & Recognition

Zoho Connect won the following awards in the Digital Workplace category

Zoho Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Connect.

89 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Connect?

1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Enables Productivity

Feature Ratings

Average 79

Task Management

85

News Feed

83

File Sharing Collaboration

81

Instant Messaging

81

Workflow & Approvals

81

Employee Engagement

81

Employee Directory

80

End-User Workflow Customization

78

Reporting and Analytics

78

Integrations

77

Calendars

77

Vendor Capability Ratings

Average 79

Business Value Created

85

Ease of Implementation

84

Breadth of Features

81

Quality of Features

81

Usability and Intuitiveness

79

Ease of Customization

79

Ease of IT Administration

77

Product Strategy and Rate of Improvement

76

Ease of Data Integration

75

Vendor Support

74

Availability and Quality of Training

73

Zoho Connect Reviews

Francisco G.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Centralized Efficiency with Zoho Connect

Likeliness to Recommend

9 /10

What differentiates Zoho Connect from other similar products?

Unlike other apps, Zoho Connect centralizes all activities, including meetings and document sharing, in one platform with its standout feature

What is your favorite aspect of this product?

What makes the software strong is its ability to think holistically about collaboration. It is a central hub that organizes all team communications to prevent the team from being fragmented, thus helping everyone stay on the same page and be more productive and work as a team.

What do you dislike most about this product?

One weakness is that the interface for its users is limited in how it can be customized, and sometimes this creates issues in customizing the platform to meet the team's needs or brand requirements.

What recommendations would you give to someone considering this product?

Without use of Zoho Connect, our team does not collaborate as we do today. You can move things around without a problem; it's a muscle we all know how to use; it's a habit in our crew.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cástor V.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

The process of building a knowledge hub with Zoho

Likeliness to Recommend

8 /10

What differentiates Zoho Connect from other similar products?

The strength of Zoho Connect can well be seen in where it excels in its features to build a strong knowledge management system. A well-designed organization and structure of information presented on the site guarantees that employees can locate the information that they require conveniently. It continues to accommodate static and dynamic content at a go, making the platform to serve as a content delivery point.

What is your favorite aspect of this product?

Continuous discussion through usage of Black board and relative forums increases interaction among the team members and also increases learning among members. Zoho Connect has quite a simple interface and acts as a powerful content management system. Best practices, guidelines, and training materials are easy to upload and sort in a specific business analytics, so creating an extensive knowledge base becomes possible.

What do you dislike most about this product?

A limitation of Zoho Connect is its minimal offline access, which can hinder productivity for employees without reliable internet connectivity.

What recommendations would you give to someone considering this product?

With the solid organization for unauthorized content and outstanding collaborative opportunity for employees to access meaningful information without much hassle, Zoho Connect is already an essential tool to add to the organizational arsenal. Analytics can effortlessly upload and organize best practices, guidelines and collaborative features, such as discussion forums and idea boards, encourage employee engagement and knowledge sharing, fostering a culture of collaboration and continuous learning.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Simon B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Zoho Connect overdelivers!

Likeliness to Recommend

10 /10

What differentiates Zoho Connect from other similar products?

Integrates perfectly with Zoho One and our needs. Implementation was easy and efficient.

What is your favorite aspect of this product?

Support has been amazing helping us with questions about the integration. Everything was quickly answered.

What do you dislike most about this product?

Nothing yet. Employees and myself alike absolutely love the tool!

What recommendations would you give to someone considering this product?

Works amazingly well with Zoho One! So if you are already using it, start implementing Connect

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Efficient Service

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