Zoho Corporation

Zoho Books

Composite Score

8.3 /10

CX Score

8.6 /10

77 Reviews Write a Review

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What is Zoho Books?

Zoho Books is a powerful financial platform designed to help businesses streamline their finances, automate business workflows, and help them securely collaborate with accountants online. It simplifies day-to-day business transactions, provides real-time financial reporting and ensures compliance with local tax laws. With its intuitive UI and fully functional mobile apps, Zoho Books will help businesses grow faster, smarter and scale more efficiently.

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Awards & Recognition

Zoho Books won the following awards in the Accounting - Small Business category

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2026 Emotional Footprint Champion

Latest Award, 2026

2025 Data Quadrant Champion

2025

5 Top Rated Capabilities

5 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

7 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

10 Top Rated Capabilities

7 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

8 Top Rated Capabilities

5 Top Rated Features

2022

Zoho Books Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Books.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Books?

0% Negative

5% Neutral

95% Positive

Pros

Generous Negotitation
Fair
Transparent
Acts with Integrity

Feature Ratings

Average 83

Accounts Payable Purchase Orders

Accounts Receivable Invoicing

Cost Revenue Tracking

Cash Flow Management

General Ledger Chart of Accounts

Expense Management

Dashboards, Analytics and Reporting

Reconciliation

Budgeting Forecasting

Project Accounting

Integration APIs

Vendor Capability Ratings

Average 79

Business Value Created

Ease of Implementation

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Breadth of Features

Vendor Support

Ease of IT Administration

Also Featured in...

Accounting - Midmarket

Score 8.1

View Zoho Books in this category (opens in a new tab)

Zoho Books Reviews

Ovuezirie E.

Role: Finance
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Zoho Books from other similar products?

The user interface is client friendly

What is your favorite aspect of this product?

The accounting part of the product and also the dashboard section

What do you dislike most about this product?

None at the moment

What recommendations would you give to someone considering this product?

For accounting purpose, it has one of the ease to use features

Pros

Trustworthy
Client Friendly Policies
Fair
Altruistic

Ashish S.

Role: Finance
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2026

Easy and Simple Accounting Software

Likeliness to Recommend

6 /10

What differentiates Zoho Books from other similar products?

Zoho Books offers useful accounting features in one place, such as invoicing, expense tracking, bank reconciliation, and financial reports. Its simple interface and automation features make daily accounting work easier and save time.

What is your favorite aspect of this product?

I like Zoho Books because it is easy to use and makes invoice management, expense tracking, and bank reconciliation simple.

What do you dislike most about this product?

Sometimes the navigation can be confusing, and a few features take time to understand. The software could also improve its speed when handling multiple transactions.

What recommendations would you give to someone considering this product?

I would recommend Zoho Books to small businesses looking for easy accounting software. It offers useful features for managing invoices, expenses, and financial records. Take some time to explore its features to get the best results.

Pros

Trustworthy
Efficient Service
Inspires Innovation
Respectful

Contani F.

Role: Finance
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2026

Flexible and Practical Accounting Solutions

Likeliness to Recommend

9 /10

What differentiates Zoho Books from other similar products?

I appreciate how Zoho Books consolidates all the accounting activities together and this simplifies the handling of financial transactions. The program brings all the invoices together and it is easy to track expenses.

What is your favorite aspect of this product?

Zoho Books has a clean and navigable interface, where we access all the features efficiently. The program has diverse reporting capabilities and this guides us in business performance.

What do you dislike most about this product?

The advanced features for Zoho Books takes a longer time to understand.

What recommendations would you give to someone considering this product?

I would recommend Zoho Books for all companies that needs their accounting processes be updated and organized.

Pros

Performance Enhancing
Inspires Innovation
Caring
Client's Interest First

Zoho Books

What is Zoho Books?

Company Details

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Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Zoho Books Ratings

85 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Zoho Books?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Integration APIs Ability of the software to interface with legacy and other third party applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Accounting - Midmarket

Zoho Books Reviews

Ovuezirie E.

Fantastic product

Likeliness to Recommend

Pros

Ashish S.

Easy and Simple Accounting Software

Likeliness to Recommend

Pros

Contani F.

Flexible and Practical Accounting Solutions

Likeliness to Recommend

Pros

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Feature Ratings

Accounts Payable Purchase Orders

Accounts Receivable Invoicing

Cost Revenue Tracking

Cash Flow Management

General Ledger Chart of Accounts

Expense Management

Dashboards, Analytics and Reporting

Reconciliation

Budgeting Forecasting

Project Accounting

Integration APIs

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Breadth of Features

Vendor Support

Ease of IT Administration