What is ZENworks Asset Management?
OpenText™ ZENworks Asset Management tracks software deployments and usage and maintains license compliance. It helps you understand costs and monitor all of your software contracts.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
1
Since last award
81 Plan to Renew
2
Since last award
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ZENworks Asset Management?
Pros
- Respectful
- Fair
- Altruistic
- Includes Product Enhancements
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Import Export and Aggregation
End to End Lifecycle Management
Software Usage Metering
Integrated Discovery
Analytics and Reporting
Cloud License Management
Decentralized Management
Data Center Analytics
Software Recognition Library
Advanced License Management
Financial Analysis
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Breadth of Features
Vendor Support
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
ZENworks Asset Management Reviews
Ragnar S.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Excellent product!
Likeliness to Recommend
What differentiates ZENworks Asset Management from other similar products?
It has an excellent agent, good reports
What is your favorite aspect of this product?
The discovery agent
What do you dislike most about this product?
I don’t dislike anything
What recommendations would you give to someone considering this product?
In the past, some service providers installed ZAM as a black box solution where they installed it for you and you could try it out for free for 90 days. If it gave you value you could buy it and if not it was removed. This was a great deal and if you find someone doing this, you should do it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Apr 2024
Comprehensive solution for IT asset management
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Michael B.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
I believe the product is behind the times.
Likeliness to Recommend
What differentiates ZENworks Asset Management from other similar products?
Suited for eDirectory environments.
What is your favorite aspect of this product?
Central Management.
What do you dislike most about this product?
The directions of the underlying company.
What recommendations would you give to someone considering this product?
Do your research on Cloud Options.
Pros
- Caring
- Security Protects
- Helps Innovate
- Reliable
Cons
- Under Delivered
- Less Generous
Please tell us why you think this review should be flagged.
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