ZENworks Asset Management Logo
ZENworks Asset Management Logo
OpenText Corporation

ZENworks Asset Management

7.2 /10
Category
ZENworks Asset Management
7.2 /10

What is ZENworks Asset Management?

OpenText™ ZENworks Asset Management tracks software deployments and usage and maintains license compliance. It helps you understand costs and monitor all of your software contracts.

Company Details


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Awards & Recognition

ZENworks Asset Management won the following awards in the IT Asset Management - Enterprise category

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ZENworks Asset Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZENworks Asset Management.

79 Likeliness to Recommend

1
Since last award

81 Plan to Renew

2
Since last award

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZENworks Asset Management?

2% Negative
23% Neutral
75% Positive

Pros

  • Respectful
  • Fair
  • Altruistic
  • Includes Product Enhancements

Cons

  • Under Delivered

Feature Ratings

Average 78

Data Import Export and Aggregation

80

End to End Lifecycle Management

80

Software Usage Metering

79

Integrated Discovery

79

Analytics and Reporting

78

Cloud License Management

77

Decentralized Management

75

Data Center Analytics

74

Software Recognition Library

74

Advanced License Management

71

Financial Analysis

63

Vendor Capability Ratings

Average 78

Ease of IT Administration

85

Business Value Created

84

Usability and Intuitiveness

83

Breadth of Features

81

Vendor Support

79

Ease of Implementation

78

Quality of Features

78

Ease of Data Integration

77

Ease of Customization

76

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

67

ZENworks Asset Management Reviews

Ragnar S.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Excellent product!

Likeliness to Recommend

10 /10

What differentiates ZENworks Asset Management from other similar products?

It has an excellent agent, good reports

What is your favorite aspect of this product?

The discovery agent

What do you dislike most about this product?

I don’t dislike anything

What recommendations would you give to someone considering this product?

In the past, some service providers installed ZAM as a black box solution where they installed it for you and you could try it out for free for 90 days. If it gave you value you could buy it and if not it was removed. This was a great deal and if you find someone doing this, you should do it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2024

Comprehensive solution for IT asset management

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Michael B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

I believe the product is behind the times.

Likeliness to Recommend

6 /10

What differentiates ZENworks Asset Management from other similar products?

Suited for eDirectory environments.

What is your favorite aspect of this product?

Central Management.

What do you dislike most about this product?

The directions of the underlying company.

What recommendations would you give to someone considering this product?

Do your research on Cloud Options.

Pros

  • Caring
  • Security Protects
  • Helps Innovate
  • Reliable

Cons

  • Under Delivered
  • Less Generous