ZenGRC Platform Logo
ZenGRC Platform Logo
RiskOptics

ZenGRC Platform

Composite Score
6.9 /10
CX Score
6.9 /10
Category
ZenGRC Platform
6.9 /10

What is ZenGRC Platform?

ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.

Company Details


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Awards & Recognition

ZenGRC Platform won the following awards in the Governance, Risk and Compliance category

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ZenGRC Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZenGRC Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

85 Plan to Renew

2
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZenGRC Platform?

10% Negative
23% Neutral
67% Positive

Pros

  • Respectful
  • Fair
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 78

Audit and Compliance Management

84

Policy Management

79

Risk Management

79

Workflow Management

78

Asset Management

77

Threat and Vulnerability

75

Incident Management and Remediation

75

Vendor Management

74

Reporting and Dashboards

71

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

80

Ease of IT Administration

77

Ease of Implementation

76

Breadth of Features

75

Availability and Quality of Training

74

Business Value Created

73

Product Strategy and Rate of Improvement

71

Quality of Features

71

Ease of Data Integration

70

Ease of Customization

69

Vendor Support

68

ZenGRC Platform Reviews

Alicia S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to implement, use and get the best out of it

Likeliness to Recommend

9 /10

What differentiates ZenGRC Platform from other similar products?

It supports multi-frameworks that includes ISO27001 and SOC2 and GDPR which is essential for any organisation to have a robust ISMS. Secondly, its advanced and efficient reporting mechanism are very helpful as well to present your reports to C-suite. Lastly, its easy to use integrations with different products like JIRA and service now makes life easier to get the best view of our IT compliance

What is your favorite aspect of this product?

Its automation capabilities. The platform excels at automating repetitive tasks such as evidence collection, control monitoring, and assessment scheduling. This automation not only saves time but also reduces the risk of human error, which can be critical when managing complex compliance requirements across multiple frameworks.

What do you dislike most about this product?

It can pose a challenge for non-IT person to understand its features

What recommendations would you give to someone considering this product?

Look at your company size and evaluate whether you will need multi-framework support and who can be the owner of this product

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Jeneen R.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use and helpful to the employees

Likeliness to Recommend

5 /10

What differentiates ZenGRC Platform from other similar products?

The platform uses strong compliance ethics and saves time which helps make the right decisions for companies.

What is your favorite aspect of this product?

My favorite aspect is how efficient the product is compared to others we use in our company. We can easily manage and track information we need.

What do you dislike most about this product?

Something I dislike is the it lags sometimes when too much is going on. This is an easy fix and does not affect the platform’s overall performance to an extent.

What recommendations would you give to someone considering this product?

One recommendation is to build on features that are added and make sure they run well with other softwares in the background.

Pros

  • Trustworthy
  • Generous Negotitation
  • Enables Productivity
  • Caring

Tirth P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic security product

Likeliness to Recommend

8 /10

What differentiates ZenGRC Platform from other similar products?

There are many product in market like trend micro defender and many more but in my organization we have use multiple tools in security in ZenGRC is very good and compete to competitor like good ui good servuce to client with direct company support and all

What is your favorite aspect of this product?

I was feel to good and qulity service from technical team in ZenGRC

What do you dislike most about this product?

Same time we face the issues in new detection and threate that time we don't know about how to tackle the problem

What recommendations would you give to someone considering this product?

Very good product i like and but only bew threate updates and all is very slow

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Caring

Cons

  • Leverages Incumbent Status

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