Wufoo Logo Award Winner Product Badge
Wufoo Logo Award Winner Product Badge
SurveyMonkey

Wufoo

8.0 /10
Category
Wufoo
8.0 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the Online Forms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

4
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
12% Neutral
85% Positive

Pros

  • Client's Interest First
  • Reliable
  • Enables Productivity
  • Effective Service

Feature Ratings

Average 84

Security

87

Drag and Drop Design

87

State Transformation

86

APIs and Integration

85

Workflow Automation

85

Electronic Signatures

83

Mobility

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

81

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of Customization

84

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Ease of Implementation

83

Breadth of Features

80

Vendor Support

79

Ease of IT Administration

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Wufoo Reviews

Abhishek J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Average product for getting poll and opinion

Likeliness to Recommend

6 /10

What differentiates Wufoo from other similar products?

Wufoo stands out for its simplicity and ease of use, particularly for non-technical users. It offers a drag-and-drop interface with customizable form templates, making it easy to create forms quickly. Wufoo integrates well with a variety of tools like PayPal for payments and Google Sheets for data management. However, it’s less feature-rich than some advanced competitors, making it more suitable for small businesses or individuals who need straightforward form creation without the complexity of high-end analytics or custom logic.

What is your favorite aspect of this product?

My favorite aspect of Wufoo is its user-friendly interface and drag-and-drop form builder, which makes it easy for anyone, regardless of technical skill, to create professional forms quickly. It’s great for businesses or individuals needing basic forms with reliable integrations, such as payment processing through PayPal, without the steep learning curve of more complex form builders.

What do you dislike most about this product?

What I dislike most about Wufoo is its limited customization and reporting capabilities. The form design options are fairly basic, lacking the advanced themes or layouts offered by competitors like Typeform. Additionally, the analytics and conditional logic features are somewhat restricted, making it harder to build complex, dynamic forms or gain in-depth insights from the data collected.

What recommendations would you give to someone considering this product?

Wufoo is perfect for users looking for a simple, intuitive form-building tool with basic customization and integration options. It's especially useful for small businesses or personal projects that need straightforward forms without complex logic or workflows. However, if you need advanced analytics, reporting, or design capabilities, you might want to explore more feature-rich options like Typeform or Zoho Forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lewis K.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product easy to use

Likeliness to Recommend

9 /10

What differentiates Wufoo from other similar products?

There are lots of customisations which is helpful

What is your favorite aspect of this product?

The amount of time it saves for processes

What do you dislike most about this product?

Nothing yet

What recommendations would you give to someone considering this product?

Very good reliable product

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kayla C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product! User friendly and customizable!

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

The customizable capacity.

What do you dislike most about this product?

I dislike some of the graphics and color choices which can't be customized or couldn't be, but this is overall not important. I will say IT was somewhat hard to reach sometimes.

What recommendations would you give to someone considering this product?

Explore it and take advantage of the customization options. It's highly efficient and user friendly.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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