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Workplace from Meta

Composite Score

8.6 /10

CX Score

8.8 /10

114 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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2024 Data Quadrant Gold Medalist

2024

0 Top Rated Capabilities

7 Top Rated Features

2024

2 Top Rated Capabilities

10 Top Rated Features

2023

2 Top Rated Capabilities

12 Top Rated Features

2022

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

4% Negative

4% Neutral

92% Positive

Pros

Respectful
Fair
Caring
Friendly Negotiation

Feature Ratings

Average 80

News Feed

Instant Messaging

Live Video Capabilities

Diversity and Inclusion

Chat Capabilities

Employee Directory

Mobile App

Home Page

Virtual Floor Plans

Employee Engagement

Single Sign-On (SSO)

Vendor Capability Ratings

Average 79

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Ease of Customization

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.8

View Workplace from Meta in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.8

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

SUMIT B.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Features, Comparisons, and Future Considerations

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace integrates with tools like Google Drive, Dropbox, OneDrive, Jira, Salesforce, and Zoom, allowing organizations to leverage their existing workflows.

What is your favorite aspect of this product?

Workplace includes chat features for one-on-one or group conversations, enabling quick communication among team members.

What do you dislike most about this product?

Meta announced the discontinuation of Workplace, with the platform set to shut down in phases over the next two years.

What recommendations would you give to someone considering this product?

Given the upcoming discontinuation of Workplace, organizations should consider exploring alternative collaboration platforms that offer similar features and align with their long-term communication and productivity needs.

Pros

Helps Innovate
Reliable
Efficient Service
Saves Time

MOHAMMED THARIK K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Good to connect with people

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Workplace meta helps to connect peers with my official circles

What is your favorite aspect of this product?

Familiar Interface

What do you dislike most about this product?

Overlap with Existing Tools

What recommendations would you give to someone considering this product?

Evaluate Compatibility with Your Organization’s Needs

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Arthur V.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

it great for fostering company culture and connecting employees, but criticize its lack of advanced project management capabilities and potential for distractions

What is your favorite aspect of this product?

Workplace from Meta generally praise its user-friendly, Facebook-like interface, strong communication features like groups and live video,

What recommendations would you give to someone considering this product?

Intuitive interface similar to Facebook, making it easy to adopt for most users. Effective for quick communication through groups and chat features

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Workplace from Meta

What is Workplace from Meta?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Workplace from Meta Ratings

86 Likeliness to Recommend

95 Plan to Renew

2 Since last award

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Instant Messaging Real-time, text-based communication between two or more people

Live Video Capabilities Live video capabilities lets you create high-quality live events with features such as screen sharing, automatic captioning, Q&As, and live-stream metrics.

Diversity and Inclusion Ensures everyone has an authentic voice and builds community at work, which includes the ability to add gender pronouns, skin-tones and name pronunciation.

Chat Capabilities Chat connects everybody and brings rich functionality to messaging with the ability to create polls and surveys, send files, automate tasks or share location.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Mobile App Android and iOS app that users can download.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Virtual Floor Plans The app mimics a physical workspace setting by allowing users to enter virtual rooms.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Workplace from Meta Reviews

SUMIT B.

Features, Comparisons, and Future Considerations

Likeliness to Recommend

Pros

MOHAMMED THARIK K.

Good to connect with people

Likeliness to Recommend

Pros

Arthur V.

Fantastic product

Likeliness to Recommend

Pros

Most Popular Workplace from Meta Comparisons

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Workgrid

2
Since last award

2
Since last award

Feature Ratings

News Feed

Instant Messaging

Live Video Capabilities

Diversity and Inclusion

Chat Capabilities

Employee Directory

Mobile App

Home Page

Virtual Floor Plans

Employee Engagement

Single Sign-On (SSO)

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Ease of Customization

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support