In Partnership With SelectHub
What is Workday Professional Services Automation?
Workday Professional Services Automation (PSA) helps customers manage the entire lifecycle of their client-facing billable projects. Their sales, resource managers, project managers, and finance teams gain a single source of truth to view and act on every type of data. Rich talent intelligence helps them match the right people with the right project, while flexible billing and revenue recognition enables them to confidently accelerate business transformation.
Company Details
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In Partnership With SelectHub
Workday Professional Services Automation Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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84 Likeliness to Recommend
2
Since last award
95 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workday Professional Services Automation?
Pros
- Continually Improving Product
- Reliable
- Respectful
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Expense Detail Tracking
Mobile Access
Reporting
Security
Knowledgebase
Auditability
Process Automation
Billing
Project Management
Time Management
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Quality of Features
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Workday Professional Services Automation Reviews
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Exceptional at managing people and finance aspects
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Murari G.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Easy to use and a reasonable pricing.
Likeliness to Recommend
What differentiates Workday Professional Services Automation from other similar products?
The ease and comfort of using this and the UI.
What is your favorite aspect of this product?
Intelligent resource management.
What do you dislike most about this product?
Nothing is too much is disliked.
What recommendations would you give to someone considering this product?
Go for it and take a basic training class
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shiva S.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Mar 2023
Great product with inbuilt customizations
Likeliness to Recommend
What differentiates Workday Professional Services Automation from other similar products?
Traditionally, one of the main differences between PSA and ERP is that ERP was built to manage tangible assets such as products, goods and stock. PSA on the other hand, is more focused on managing intangible assets and the service-based industry, such as consultants and accountants. This means PSA software had a greater emphasis on modules like project management and resource utilization.
What is your favorite aspect of this product?
Integrated project accounting with complete visibility and access to cost and sales tracking and budget and forecasting data Integrated budget and planning with access to workload and individual calendar planning Integrated time and expense tools which help make life easier for your teams Integrated invoicing that allows time and expense entries flow seamlessly through an electronical approval process into an invoice
What do you dislike most about this product?
Great product with inbuilt customization but a bit costly.Today’s modern solutions however, have evolved to a point where both solutions can be complementary but also, interchangeable.
What recommendations would you give to someone considering this product?
It provides time and expense management tools that let you track actual effort, forecast remaining effort for each project activity task, record costs, plus automate billing and invoicing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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