VuNet vuSmartMaps Logo
VuNet vuSmartMaps Logo
Vunet Systems

VuNet vuSmartMaps

7.1 /10
Category
VuNet vuSmartMaps
7.1 /10

What is VuNet vuSmartMaps?

The end-end integrated AI based platform with ITSM tools that connects user experience, customer journeys, business transactions, infrastructure and IT operations. This allows comprehensive bird’s eye view of the IT operations to derive real time business and operational insights on the platform.

Company Details


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Awards & Recognition

VuNet vuSmartMaps won the following awards in the AIOps category

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VuNet vuSmartMaps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VuNet vuSmartMaps.

87 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VuNet vuSmartMaps?

0% Negative
14% Neutral
86% Positive

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Fair

Feature Ratings

Average 79

Analyze Activity Data

85

Operational Task Automation

82

Analyze Discovery Data

82

Data Visualization

81

Explainable and Trainable Algorithms

78

Incident Management Automation

78

Performance & Capacity Management Automation

78

Event & Alert Management Automation

76

Problem Management Automation

75

Machine Learning

73

Vendor Capability Ratings

Average 77

Vendor Support

86

Ease of Implementation

83

Ease of Data Integration

79

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Business Value Created

77

Breadth of Features

76

Usability and Intuitiveness

76

Quality of Features

75

Ease of IT Administration

74

Ease of Customization

73

VuNet vuSmartMaps Reviews

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2021

Fantastic product but improvements required

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Nice product with variety of features

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Great Product and capabilities

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Caring