What is VuNet vuSmartMaps?
The end-end integrated AI based platform with ITSM tools that connects user experience, customer journeys, business transactions, infrastructure and IT operations. This allows comprehensive bird’s eye view of the IT operations to derive real time business and operational insights on the platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love VuNet vuSmartMaps?
Pros
- Efficient Service
- Caring
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analyze Activity Data
Operational Task Automation
Analyze Discovery Data
Data Visualization
Explainable and Trainable Algorithms
Incident Management Automation
Performance & Capacity Management Automation
Event & Alert Management Automation
Problem Management Automation
Machine Learning
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Customization
VuNet vuSmartMaps Reviews
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted May 2021
Fantastic product but improvements required
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
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- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Apr 2021
Nice product with variety of features
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2021
Great Product and capabilities
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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