What is VisitUs Reception?
Our Visitor Management system is super simple to use for both you and your customers alike. It frees you up to provide a warm and long-lasting experience or welcome, in times that might feel otherwise, while ensuring the safety of all involved.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
1
Since last award
86 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love VisitUs Reception?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Visitor Authentication and Monitoring
Electronic Signatures
Registration Management
API Integration
Mobile
Real-Time Alerts and Notifications
Dashboards, Analytics and Reporting
Badge Printing
Vendor Capability Ratings
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Business Value Created
Ease of Implementation
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
VisitUs Reception Reviews
Alan M.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Jun 2023
Easy to use with either my cell phone or the iPad.
Likeliness to Recommend
What differentiates VisitUs Reception from other similar products?
We first started using the VisitUs Reception app to track daily employee login/logout to replace a paper sheet, and it has been easy to use with either my cell phone or the iPad at the entrance.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Hard to track who what checked in until everyone was given access.
What recommendations would you give to someone considering this product?
Make it easier to change the user password while logged in. The default password assigned at account creation was random, but was unable to change it except for the "I forgot my password" link. You should be able to change it from the web portal interface.
Pros
- Reliable
Please tell us why you think this review should be flagged.
Chonge B.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Fantastic Product!
Likeliness to Recommend
What differentiates VisitUs Reception from other similar products?
Dashboards, Analytics and Reporting
What is your favorite aspect of this product?
Great digital signatures Simple UI
What do you dislike most about this product?
Integrations may require 3rd parties
What recommendations would you give to someone considering this product?
Great software to manage your visitors. You save a lot of time are resources.
Pros
- Reliable
- Respectful
- Acts with Integrity
- Helps Innovate
Please tell us why you think this review should be flagged.
Daniel B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Config & Use is simple but it isn't set and forget
Likeliness to Recommend
What differentiates VisitUs Reception from other similar products?
The support received has been really good, always on hand even though the time zone for support is so different, we haven't had an issue go unresolved for more than 48hours.
What is your favorite aspect of this product?
Simple rollout to additional devices within the same site.
What do you dislike most about this product?
Print config is difficult and temperamental, this is mainly due to the recommended supported equipment not being the best - I wouldn't use this as a reflection of the VisitUs software itself but it is worth mentioning if badges and site ID are required by your Org.
What recommendations would you give to someone considering this product?
Simplify your config, check-in should be Name/Details - Host Selection - Accepting on site rules via document acceptance. Too many steps in our use has resulted in the system being bypassed based on lack of understanding.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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