Verizon Connect Customer Reviews 2025 | SoftwareReviews

Verizon Connect

Composite Score

7.0 /10

CX Score

6.9 /10

17 Reviews Write a Review

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What is Verizon Connect?

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive.

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Awards & Recognition

Verizon Connect won the following awards in the Fleet Management category

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0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

2 Top Rated Features

2023

Verizon Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Verizon Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

7
Since last award

94 Plan to Renew

5
Since last award

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Verizon Connect?

10% Negative

10% Neutral

80% Positive

Pros

Continually Improving Product
Inspires Innovation
Includes Product Enhancements
Generous Negotitation

Feature Ratings

Average 77

Asset Management

Inventory and Field Parts Management

Cargo Management

Fleet Maintenance

Fuel Management

Vehicle Management

Dispatch Management

GPS Tracking

Vendor Management

Driver Management

Order Management

Vendor Capability Ratings

Average 72

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Business Value Created

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Breadth of Features

Ease of Data Integration

Verizon Connect Reviews

Nikhil C.

Role: Operations
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

User review using Verizon connect

Likeliness to Recommend

10 /10

What differentiates Verizon Connect from other similar products?

Verizon Connect provides strong real-time data collection and analytics, giving businesses deeper insights into vehicle and driver performance, fuel usage, and maintenance needs.

What is your favorite aspect of this product?

Vehicle and Driver performance.

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

As technology evolves, new features and updates will likely be introduced.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Efficient Service

Ramakrishna R.

Role: Operations
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Excellent product and technical expertise.

Likeliness to Recommend

10 /10

What differentiates Verizon Connect from other similar products?

Easy to use

What is your favorite aspect of this product?

Understanding the Technical support on Verizon connect support page.

What do you dislike most about this product?

Pricing can be little less compared to the competitors.

What recommendations would you give to someone considering this product?

Tell them to try before moving to any other products.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adedotun A.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Great product!

Likeliness to Recommend

8 /10

What differentiates Verizon Connect from other similar products?

Effectiveness

What is your favorite aspect of this product?

Even a beginner can use it

What do you dislike most about this product?

Personally, it’s doing the job effectively

What recommendations would you give to someone considering this product?

Go for it!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Verizon Connect

What is Verizon Connect?

Company Details

Book a Free Demo Today!

Awards & Recognition

Verizon Connect Ratings

85 Likeliness to Recommend

7 Since last award

94 Plan to Renew

5 Since last award

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Verizon Connect?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Asset Management Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Inventory and Field Parts Management Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Cargo Management Organize transaction data for delivery of goods and services. Includes tariff freight management, AWB database and management, quotes and warehouse processing.

Fleet Maintenance Includes work orders, vehicle repair histories, preventative maintenance, and maintenance alerts.

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

Vehicle Management Includes vehicle tracking, tire usage, and vehicle performance analysis.

Dispatch Management Includes customer qualification, work order management, route planning, and signature capture.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Vendor Management Consolidates all vendor information, tracks performance with metrics and KPIs, and evaluates risk with respect to sustainability, compliance, strategy, etc.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Order Management Includes order entry, order processing, order tracking, and parts management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Verizon Connect Reviews

Nikhil C.

User review using Verizon connect

Likeliness to Recommend

Pros

Ramakrishna R.

Excellent product and technical expertise.

Likeliness to Recommend

Pros

Adedotun A.

Great product!

Likeliness to Recommend

Pros

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Feature Ratings

Asset Management

Inventory and Field Parts Management

Cargo Management

Fleet Maintenance

Fuel Management

Vehicle Management

Dispatch Management

GPS Tracking

Vendor Management

Driver Management

Order Management

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Business Value Created

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Ease of Customization

Breadth of Features

Ease of Data Integration