USU

USU Software Asset Management

Composite Score

7.9 /10

CX Score

8.5 /10

40 Reviews Write a Review

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What is USU Software Asset Management?

With USU Software Asset Management, you get much more than just a bunch of software solutions: You receive tools and services from a single source — an advantage to you that sets us apart from other providers

Company Details

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Awards & Recognition

USU Software Asset Management won the following awards in the Software Asset Management category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

0 Top Rated Capabilities

1 Top Rated Features

2025

Service Experience
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

USU Software Asset Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on USU Software Asset Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love USU Software Asset Management?

0% Negative

2% Neutral

98% Positive

Pros

Saves Time
Respectful
Fair
Altruistic

Feature Ratings

Average 79

Advanced License Management

Software Inventory Management

Integrated Discovery

License Compliance Tracking

End to End Lifecycle Management

Integration with IT Systems

License Optimization Insights

Analytics and Reporting

Software Recognition Library

Cloud License Management

Decentralized Management

Vendor Capability Ratings

Average 76

Vendor Support

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

USU Software Asset Management Reviews

Minara U.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

Great Results, Cost Saving

Likeliness to Recommend

10 /10

What differentiates USU Software Asset Management from other similar products?

The way it supports both agent and agentless data collection with high capabilities Also it has a strong SaaS and Hybrid tracking and rightsizing abilities

What is your favorite aspect of this product?

Provides a clearly detailed view of the software usage and its entitlements and this helps avoid overspending thus cost control

What do you dislike most about this product?

Configuration is very complex and the learning curve is also steep

What recommendations would you give to someone considering this product?

Always run scheduled reviews for software usage and subscription to know the under-utilized assets that should be downsized

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Vanshika A.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

Clear license control for IT support.

Likeliness to Recommend

8 /10

What differentiates USU Software Asset Management from other similar products?

Asset and license information is directly useful when handing tickets, changes or incidents which makes daily support work smoother. It doesn't feel like a separate management only tool.

What is your favorite aspect of this product?

Instead of maintaining manual spreadsheets the data is already there and easy to understand. This makes handing audits, renewals and user requests much less stressful and saves a lot of time in day to day support work.

What do you dislike most about this product?

Without proper training some reports and dashboards can feel overwhelming. It's a powerful tool but it does have a learning curve which can slow things down initially for IT support teams.

What recommendations would you give to someone considering this product?

If you want to clear license visibility, less manual tracking and better support workflows just be ready for some initial learning and setup effort.

Pros

Helps Innovate
Enables Productivity
Unique Features
Caring

Cons

Less Inspiring

Eric A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2026

‎Optimize software usage efficiently

Likeliness to Recommend

9 /10

What differentiates USU Software Asset Management from other similar products?

‎USU Software Asset Management sets itself apart through its end-to-end approach to software lifecycle management. Its ability to provide detailed analytics and actionable insights helps us optimize software usage and stay compliant more efficiently than typical SAM solutions.

What is your favorite aspect of this product?

USU Software Asset Management gives complete visibility and control over our organization’s software landscape. The platform combines detailed software inventory tracking with automated license management to see exactly what is installed, where, and how it’s being used. I also appreciate the intuitive dashboard and centralized management, making complex asset management tasks simpler, enabling me to work efficiently and make informed decisions across the enterprise.

What do you dislike most about this product?

‎Its complex integration process with legacy systems is time-consuming, requiring manual configuration or additional IT resources, which may slow down deployment and initial ROI.

What recommendations would you give to someone considering this product?

‎It’s wise to establish clear policies for license management and usage tracking to align with organizational goals.

Pros

Continually Improving Product
Unique Features
Efficient Service
Inspires Innovation

USU Software Asset Management

What is USU Software Asset Management?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

USU Software Asset Management Ratings

82 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love USU Software Asset Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced License Management One or more specialized license types with extreme complexities such as SAP, Oracle, Mainframe, with a focus on accuracy and minimizing manual calculations.

Software Inventory Management Detailed inventory cataloging of all software installations across devices to track exactly how many used and unused licenses are available for each application

Integrated Discovery Ability to accurately discover assets, possibly map dependencies, discover remote users, and gain access to usage data on workstations.

License Compliance Tracking Monitors license compliance for installed and purchased software, tracks renewal and expiration dates, and sends alerts for potential non-compliance issues.

End to End Lifecycle Management Solution provides logical workflows and templates for managing the entire software lifecycle from procurement through to retirement.

Integration with IT Systems Integrate with Active Directory, existing inventory tools, other ITSM vendors, and third-party procurement systems.

License Optimization Insights Provide actionable insights, data, and recommendations to optimize software licensing and purchasing.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Software Recognition Library Includes built-in software library to enhance recognition of installed packages.

Cloud License Management Monitor and manage as-a-service solutions, including SaaS, IaaS, PaaS licensing, public and private cloud.

Decentralized Management Manage licenses across a geographically dispersed environment, including remote users, but with ability to centrally view and manage contracts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

USU Software Asset Management Reviews

Minara U.

Great Results, Cost Saving

Likeliness to Recommend

Pros

Vanshika A.

Clear license control for IT support.

Likeliness to Recommend

Pros

Cons

Eric A.

‎Optimize software usage efficiently

Likeliness to Recommend

Pros

1
Since last award

Feature Ratings

Advanced License Management

Software Inventory Management

Integrated Discovery

License Compliance Tracking

End to End Lifecycle Management

Integration with IT Systems

License Optimization Insights

Analytics and Reporting

Software Recognition Library

Cloud License Management

Decentralized Management

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement