What is UserWay?
UserWay’s solutions make WCAG & ADA compliance easier from day one, and every single day thereafter.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UserWay?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compliance Audits and Certification
Compliance
Maintenance
Multiple Language Support
Accessibility Profiles
Navigation Tracker
Reporting and Analytics
Content Tracker
Color & Display Tracker
Automatic Evaluation Tool
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Quality of Features
Business Value Created
Vendor Support
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
UserWay Reviews
Jessica B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2024
Effectively Functioning Software
Likeliness to Recommend
What differentiates UserWay from other similar products?
The platform ensure all digital accessibility is well supported and the interface is designed efficiently
What is your favorite aspect of this product?
The dynamics in business changes are well recorded by this tool, and it foster automation and innovation
What do you dislike most about this product?
The profound impact of this tool is high results for companies
What recommendations would you give to someone considering this product?
The capturing of new information and digital support requires this tool
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Hitesh M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Good product
Likeliness to Recommend
What differentiates UserWay from other similar products?
Better than its competitors
What is your favorite aspect of this product?
Integration of AI driven technology with professional expertise
What do you dislike most about this product?
Nothing to mention
What recommendations would you give to someone considering this product?
Very good product
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Dirk E.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2023
Very helpfull and easy to implement
Likeliness to Recommend
What differentiates UserWay from other similar products?
We are early in the process of having profound knowledge about web accessibility, the requirements, must-haves and nice to have. UserWay helped us start with a free WordPress plugin and massively relevant content to get into a good starting position.
What is your favorite aspect of this product?
The backend and guided processes for a quick implementation are extraordinary. In addition, we use the scan function to see if our changes had an impact. You can try out a lot of functionality with the free version i.e. with a free WordPress plugin.
What do you dislike most about this product?
Honestly, there are no big topics that we don´t like. Sometimes we have the feeling, that the WordPress backend behaves a bit slower - but on the front we can´t see any bad behaviour in terms of speed.
What recommendations would you give to someone considering this product?
Userway offers a free website check. Use this, the free version and the internal content (massive and relevant information).
Pros
- Enables Productivity
- Effective Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.
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