What is uPerform?
uPerform is a just-in-time learning and support platform that bolts on to your EHR, ERP, HCM, and other enterprise applications. Chosen by leading healthcare systems and over half of the Fortune 100, uPerform helps organizations centralize software training and support. With tools that accelerate content creation and delivery, uPerform empowers users with access to the right information, at the right time, specific to their role, creating more productive users and increasing clinician satisfaction. Learn more at https://www.uperform.com
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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76 Likeliness to Recommend
1
Since last award
87 Plan to Renew
6
Since last award
76 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
+71 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love uPerform?
Pros
- Transparent
- Caring
- Saves Time
- Trustworthy
Cons
- Charges for Enhancements
- Less Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Management
Dashboard
Content Creation
Help Screens
Process Flows
Analytics and Reporting
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Your staff has a single place to go to for training and support
Your staff can learn in the way that works best for them, whether that’s reading a document or following and interacting with a simulation.
Training administrators can easily configure content to automatically filter to only that which is most relevant to a user's role, region, or department.
uPerform for Epic Executive Overview
uPerform Overview: Content Creation for Enterprise
uPerform Overview: Content Distribution for Enterprise
uPerform Overview: Reporting and Analytics for Enterprise
uPerform Overview: Content Curation for Enterprise
uPerform for Healthcare: Communicating Regulatory Changes
uPerform Reviews
Shelby V.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Aug 2024
Great Training Tool for Transaction Based Training
Likeliness to Recommend
What differentiates uPerform from other similar products?
It provides kinesthetic learning that is easy to produce and share! We love using this tool for transactional learning!
What is your favorite aspect of this product?
I enjoy that everyone who uses it loves it!
What do you dislike most about this product?
There are a lot of software updates which sometimes get stuck.
What recommendations would you give to someone considering this product?
Make sure you have rules around how the tool is used and create standard work around how the training is to be created.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Giovanni C.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Aug 2024
Very good product
Likeliness to Recommend
What differentiates uPerform from other similar products?
easy to customize, very good technical support
What is your favorite aspect of this product?
help center
What do you dislike most about this product?
a bit pricey
What recommendations would you give to someone considering this product?
to try it to enhance process maps in your organisation
Pros
- Reliable
- Enables Productivity
- Client's Interest First
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
Fabio D.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2022
Amazing Solution for a End User Training
Likeliness to Recommend
What differentiates uPerform from other similar products?
Usability, friendship, suporte
What is your favorite aspect of this product?
Usability
What do you dislike most about this product?
high Price
What recommendations would you give to someone considering this product?
Know ALL the possibilities, This software is amazing
Pros
- Efficient Service
- Respectful
- Includes Product Enhancements
- Helps Innovate
Please tell us why you think this review should be flagged.
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